Hywel Dda University Health Board is looking to recruit a part-time Waiting List Coordinator to join our existing team at Withybush General Hospital.
An exciting opportunity has arisen to work as part of the waiting list team. This role involves working with the admissions staff to book and assess patients for their operations, which includes complex procedures.
This is a challenging and rewarding role that requires excellent communication skills to liaise with patients, relatives, and members of the multi-disciplinary team. Experience in the use of systems such as WPAS and WCP is desirable.
Main Duties of the Job
To work as part of the Waiting List Management team as a waiting list coordinator and provide comprehensive coordination and administrative support service to the Waiting List Manager / RTT Lead and the team. The post holder will be responsible for coordinating designated waiting lists as required while supervised by the waiting list manager.
You will be expected to handle confidential health records both manually and on Myrddin and demonstrate the ability to handle sensitive and confidential patient information, i.e., clinical letters, investigations, and results.
The post holder acts as the first point of contact for all forms of communication for their designated waiting list specialties for the Consultant and medical team from GPs, patients, and relatives, consultants, and other hospitals.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About Us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire, and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health, and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales.
Job Responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 11/03/2025.
Person Specification
Qualifications and Knowledge
* RSA III or equivalent demonstrable experience of typing
* Knowledge of Medical / Healthcare Terminology
* Experience of working in an administrative / office environment
* ECDL
Experience
* NHS experience
* Working knowledge of patient database systems
* Knowledge of RTT / waiting times targets
Language Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£26,928 to £29,551 a year per annum pro rata.
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