The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job details
Job title: Connect Derby Operations Manager
Job reference: 000010608
Date posted: 08/11/2024
Application closing date: 29/11/2024
Working Pattern: Full time
Salary: Grade J, £39,513 - £43,693 a year
Contract Type: Fixed Term for 12 months
Location: Connect Derby Buildings
Hours: 37 hours a week
Job category/type: Regeneration, Property & Housing
A new opportunity has arisen to join our well-established Connect Derby Team. Our sole aim is to bring businesses together by providing high-quality lettable office accommodation across the City.
Join our team as an Operations Manager, responsible for customer communications, finance and operations across six Connect Derby sites in Derby.
Connect Derby is currently going through changes which will see our property portfolio change for the better, focusing on providing a more efficient and effective service to our customers.
Who We Are
Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities.
What We Offer
You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:
1. Modern office environment
2. Continued professional development opportunities & career conversations
3. 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays
4. Local Government Pension Scheme
5. Team Derby Rewards – retail and leisure discounts
6. Tusker Car Benefit Scheme
7. Cycle2Work Scheme & free cycle training
8. Employee Assistance Programme, Wellbeing Calendar and Support
9. Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network
10. Support for colleagues who are carers
We are looking for an individual that is motivated by change. You will challenge the status quo, bringing your team on the journey and driving cultural improvement. The role will be broad, reviewing and improving processes, better utilising/changing systems and building a stronger future for Connect Derby. You will be a natural leader, able to motivate your team and to play a key role as a member of the senior leadership team.
The role will be responsible for managing all Connect Derby Customer Service Advisors and ensuring our buildings are accessible from 8.30am to 4.30pm. This role will sit beside our current Operations Manager, Finance Manager and Lettings Managers to form a strong leadership team with Connect Derby.
If you would like any additional information, please contact Mohammed Basharet at Derby City Council on 01332 642028.
Ready to Empower Economic Growth? Apply Now
Join us in championing customer service excellence and being a catalyst for positive change. If you're enthusiastic about contributing to a thriving community, connecting with diverse individuals, and playing a key role in regeneration efforts, we invite you to apply and become an integral part of our dedicated team.
Next Steps
The closing date for this vacancy is at midnight on 29th November 2024. Any applications received after the closing date will not be accepted.
Important Information
As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check. All employees will normally be appointed to the minimum of the grade for the job.
Equality, Diversity & Inclusion
We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.
If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at recruitmentteam@derby.gov.uk.
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