About The Role
We have a great new opportunity for a Contact Centre Advisor to join the team of a market leading insurance and legal services provider, ARAG UK Group.
Based in our Bristol office and within a short walk of Cabot Circus and excellent transport links close to both the City Centre and Temple Meads, you will be working in contemporary surroundings within a team of friendly, experienced advisors. This role offers excellent opportunities for career development and full training and support is offered from day one.
In this telephone based role, you will be responsible for handling calls and emails from our policyholders and business partners; providing assistance and information, and supporting our colleagues in our claims teams. This role is key to the smooth running of our broader claims environment and we are looking for applicants who have a passion for providing friendly, pro-active customer service with empathy and efficiency.
About You
We are looking for candidates that can demonstrate:
* Excellent communication skills and an active listener.
* Ability to work in both a team and independently.
* Attention to detail and accuracy.
* Communicating at all levels to build relationships with customers, business partners and colleagues.
* Ability to use computer systems and programs.
* Commitment to providing good customer outcomes.
Working at ARAG;
As a team we are passionate and enthusiastic about what we do. Our p...