Aftercare Manager – Community Our client knows that everything can change in an instant. They want to give everyone in their community the best chance of surviving and recovering from their emergency. Since August 2018 they have provided an Aftercare service to support their patients and their loved ones after the acute phase of their injury or illness. The Aftercare Service offers support and guidance to patients and their families. The service offers former patients and those close to them, help, emotional support, and advice, usually following their discharge from hospital. This is a bespoke service as the needs of patients and their families can vary considerably. It can involve meeting a patient and ‘filling in the gaps’ of the treatment that was provided as they may not be able to remember. It could involve meeting a bereaved family or facilitating a reunion of a patient and the crew that provided them with care. It can also involve signposting to other services and charities where a need is identified for more specific support. This is an exciting time of growth for The organisation as they embark on the delivery of their new organisational strategy. One of the core goals of their new organisational strategy is that ‘They care beyond the scene’ and in order to be able to grow with the organisation, the Aftercare team is expanding. This is an exciting opportunity for a committed individual to become part of the Aftercare Team in the position of Aftercare Manager - Community. You will be an integral part of the Aftercare service focusing on helping their patients transition back into their community as they recover. Sadly, the reality is that some of their patients due to the severity of the illness and injuries they attend to don’t survive and so they also work very closely with people who have been bereaved in the community. You will be predominantly based in the community visiting with their patients, their loved ones, the bereaved and bystanders in their community setting. As such, they’re looking for someone who has the experience and confidence of operating autonomously in the community but equally relishes being part of a respected wider team working towards a common goal. You should also be confident communicating via the telephone and other virtual means. They provide critical care to the counties of Berkshire, Buckinghamshire and Oxfordshire. This means that you will need to be confident driving in this footprint, in order for them to see their patients in their preferred environment. You should have a strong clinical background and although this will not be a clinical position, you will need to be adept at tailoring your approach when discussing and explaining complex and sensitive clinical information to their patients often when they are at their most vulnerable. You will forge strong links with your Aftercare colleagues, clinical teams and other members of the charity to help provide appropriate opportunities for their patients and their loved ones to engage with Them when they wish to support them in their work. This is an immensely privileged role to hold, and they expect to see the pride, passion and your professionalism shine through in developing and delivering their Aftercare service. They offer a competitive salary and great staff benefits such as. • 25 Days holiday (FTE) (Rising to 30 days after five years’ service) • Holiday Trading • Free annual Flu Vaccination • Option to purchase a Blue Light Card • Employee Assistance Programme • Company Pension Scheme • Health Cash Plan Successful appointment to this post will be subject to a DBS check Closing date: 6th April 2025 at 11.59pm. Interviews will be held : Week Commencing 21st April 2025. Application is by CV and a covering letter addressing the Essential and Desirable competencies as laid out in the Job Description. You may have experience of the following: Community Aftercare Lead, Community Support Manager, Patient and Family Liaison Manager, Community Recovery Support Manager, Community Integration Manager, etc. REF-220 561