Babington are currently supporting Scotmid, with the recruitment of a retail apprentice for their South Queensferry store.\nAt Scotmid Co-operative, we are focused on serving our local communities and improving peopleâs everyday lives through our different businesses. Weâve been doing this for more than 160 years, and we will continue to work hard to do this for many more years to come. \n\nAre you passionate about retail and customer service? Do you want to develop your skills and grow your career in a supportive environment, all while working towards a recognised retail qualification? Join our Retail Apprenticeship Programme and become a skilled, customer-focused retail professional\n\nAbout the Programme: Our comprehensive training programme is designed to prepare you for operational roles and career growth within our organisation. As a retail apprentice, you will gain hands-on experience in various aspects of retail operations, customer service, and community engagement.\n\nKey Responsibilities:\nâ¢\tCustomer Service: Provide positive customer interactions, handle complaints effectively, and promote products.\nâ¢\tSales and Product Knowledge: Develop product knowledge, upselling techniques, and sales strategies.\nâ¢\tOperational Skills: Learn cash handling, till operations, stock management, and organisational skills.\nâ¢\tHealth & Safety Compliance: Understand and follow food hygiene, safety protocols, and emergency procedures.\nâ¢\tTeamwork and Communication: Communicate effectively within teams and provide clear information to customers.\nâ¢\tProblem Solving and Conflict Resolution: Handle challenging customers and resolve problems independently.\nâ¢\tCommunity Engagement: Foster strong relationships between the store and community members, support local initiatives and projects.\n\nBenefits:\nâ¢\tRate of pay: £TBC\nâ¢\tNumber of holidays: 5.60 weeks\nâ¢\tMentorship support from experienced staff members\nâ¢\tOpportunities for career progression Programme Structure:\nâ¢\tPhase 1: Induction and foundation skills.\nâ¢\tPhase 2: Intermediate skills.\nâ¢\tPhase 3: Advanced skills.\nâ¢\tPhase 4: Full operational responsibility\nâ¢\tPhase 5: Community engagement.\n\nThe successful candidate will also be working towards achieving their SQA recognised qualification in either SCQF 5 or 6 Retail, depending on prior work experience. â¢\tStrong interest in retail and customer service.\nâ¢\tGood communication and interpersonal skills.\nâ¢\tAbility to work well in a team and independently.\nâ¢\tWillingness to learn and develop new skills.\nâ¢\tBasic numeracy and literacy skills.\n