Location: Hybrid working between home and Lisburn, Northern Ireland office
Salary: Up to £35k base salary
Contract Type: Permanent
Positions Available: 1
Weekly Hours: Full Time (36.25 hours per week) part time will be considered
Role Details
Closing Date: 7th February 2025 5:00pm
Job Description
Vacancy: Business Development Executive
Reference: BDE/LB/01/2025
Date: 13/01/2025
Contract: Permanent
Hours of Work: Full Time (36.25 hours per week) or Part Time considered
Reporting to: Marketing Director
Location: Hybrid working between home and our Lisburn office (Northern Ireland)
Xperience helps SMEs unlock the full potential of their business using Digital Solutions, built with Xperience. Our industry experts get to know our client’s business inside and out, exploring processes, pain points and people, to build tailored technology across Cloud & IT Services, Cyber Security, CRM, and ERP.
With solutions designed around client operations, we provide the freedom to be more productive and focus on what is important for your business – without getting side tracked by the admin. At Xperience, we create digital solutions with the power to improve and protect your business, both now and in the future.
Our people are what make us different. They are the primary reason our clients recommend us. Their unique skills and infectious energy help our clients focus on what matters most. Our people actively engage with clients using a collaborative style that prioritises teamwork and trust.
As a rapidly growing business, we look for people who share our values (of integrity, collaboration, ambition and success) to come on our growth journey with us, and create an amazing career #BuiltwithXperience.
About the Role
This role focusses on identifying and pursuing new opportunities for business growth. This will involve researching and identifying potential new clients; generating leads, building prospect relationships, generating leads and arranging meetings for the New Business Team.
Prospect engagement will involve outreach that includes but is not limited to outgoing calls and emails to potential customers, representing the organisation at networking events, building and maintaining a prospect database, driving attendance to events.
This role will sit as part of the Marketing Team and require close collaboration with the Sales Director (Cloud and MIT) to deliver upon the wider Commercial Strategy.
As part of the role, you will maintain a thorough understanding of our products and services, capturing all pertinent prospect information within our CRM system.
To be successful in this role, you will be experienced in building and engaging long-lasting client relationships and possess the ability to quickly understand the customer’s requirements and present solutions that meet their needs.
The role offers a level of autonomy to build sales pipeline and approach as a key member of the New Business Team focussed on delivering continuous results.
What you’ll be getting up to on a day-to-day basis:
* Generating, developing and nurturing of a prospect database to identify opportunities and arrange meetings/next steps.
* Using account-based marketing (ABM) as a strategic approach to focus on high-value accounts in the market and create personalised experiences for better customer acquisition and relationship-building.
* Making outgoing prospect calls or cold calls to generate interest whilst understanding the scope of the opportunity.
* Answering questions about our service offerings and referring to similar sites we have previously deployed or that sit within our portfolio.
* Understanding whether there is a wider opportunity sat behind the initial lead and how this can be followed up.
* Accurately and efficiently entering prospect information into company databases giving full transparency of any conversations and/or actions required.
* Maintaining a list of potential leads and follows up with those customers by making subsequent sales pitches.
* Arranging follow up consultation video and/or phone calls with customers to pass onto the sales team for follow up.
* Maintaining working knowledge of products and services sold, new sites deployed and any other relevant company news that will be beneficial to your role.
* Liaising with core members of the service delivery team including sales, operations, service delivery and client services where necessary ensuring that all communication is recorded on Microsoft Teams and/or the CRM system.
* Delivering consistent results in line with expectation.
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