Job Overview
A great opportunity has arisen to increase your hours within our award-winning Vulnerable Adult Support Team and the Onward Service. We are looking for a highly motivated individual who will work alongside our physical and mental health teams to support patients and parents who attend the Emergency Department, Acute Medical Unit, Major Trauma Unit, and Critical Care Unit in crisis due to issues such as domestic abuse, sexual violence, substance use, and homelessness. You will also undertake specific anticipatory care planning activity for patients with high intensity service use.
Main duties of the job
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
For an overview of the main duties of the role, please see the ‘Job Description and Main Responsibilities’ section below. To understand the day-to-day responsibilities in more detail, please read the full job description document attached.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs, and Jurassic Coast.
At UHS, we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed Job Description And Main Responsibilities
You will receive referrals from clinical staff and then spend time talking with each patient, so you understand the issues they are experiencing from their perspective.
Your intervention will include identification of relevant psychosocial problems, risk assessment, information giving, signposting, and referral to specialist and community services.
You will make safeguarding referrals for adults and their children.
You will liaise with clinicians, safeguarding teams, and multi-agency partners from specialist and community services to formulate safe management plans.
You will act as the patient’s advocate, helping them to achieve the outcomes they desire and, in doing so, will promote their health, safety, and wellbeing.
You will support patients in times of crisis and, in doing so, will gain immense satisfaction from helping them access the services they need. For many, this will create positive changes in their lives.
You will help the clinical team to provide a safe and supportive environment for patients with learning disabilities and dementia.
You will provide supervision, mentoring, and training to less experienced team members.
You will contribute to service development, including audit.
You will support the development of anticipatory care plans for some of our patients with High Intensity Service Use.
Specific to this role, we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service.
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