Director of Sustainable Operations, Property and Asset Management
Apply remote type On-site locations London, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ393515
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 100,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. We’re committed to our purpose to shape the future of real estate for a better world.
Your role and responsibilities as Sustainability Director will include:
1. Manage the team of Sustainability professionals delivering our sustainability services to JLL Property and Asset Management (PAM) clients.
2. Work closely with Contract Directors and Client Relationship Directors to deliver sustainability services to clients and provide expert sustainability advice to internal and external stakeholders.
3. Understand and interpret client sustainability requirements and how this translates into service requirements for JLL.
4. Develop work programmes and scope of work that will ensure client sustainability requirements and key performance indicators are met.
5. Develop and deliver CPDs, workshops, seminars to JLL teams, PAM Directors, Client teams on sustainability related legislation, emerging sectoral trends and the performance of sustainability programmes.
6. Responsibility for quality of all sustainability related client outputs.
7. Talent management of sustainability delivery team including creating frameworks for talent developments, promotions, and performance feedbacks.
8. Manage total revenue and expenses related to delivery of sustainability services to JLL Property and Asset Management clients.
9. Provide monthly review of financials, delivery, and performance of sustainability services.
10. Work closely with other business units of PAM services to ensure the best delivery across all functions.
11. Proactively contribute to various PAM Leadership Groups to enable the business to achieve its vision of transforming the sector and becoming the property manager of choice.
12. Participate in business development activities to ensure growth of the business and meeting all business KPI's.
13. Create operational improvements across the business.
14. Create annual business plans & KPI's and provide progress reports.
Role requirements and experience
1. Minimum 15 years’ experience in managing and delivering sustainability related services to institutional investor clients.
2. Proven track record of managing large teams, growth targets, and financials.
3. A sustainability related qualification and a deep understanding of sustainability issues relevant to real estate.
4. A strong understanding of the role of managing agents in the property cycle.
5. Detailed knowledge of voluntary and mandatory sustainability and energy reporting protocols applicable to property owners.
6. Excellent relationship building and client management skills.
7. Excellent negotiation, communication and persuasion skills, with ability to co-ordinate projects that require input from large numbers of client, colleagues and supplier staff.
8. Highly advanced information management skills, plus complementary use of face to face, telephone and email mediums of communication.
9. A strong team player with the ability to build positive working relationships with a wide range of people.
Location: On-site – London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
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