*****INTERVIEWS WILL TAKE PLACE W/C 26TH AUGUST AND 2ND SEPTEMBER*****
Candidate must have:
An NVQ level 5 or above in Health and Social Care and be able to become the Registered Manager of Ability Care.
Main Purpose of the role:
Working directly to the OM, the main scope of the role is to be the CQC Registered Manager for all Ability sites and to strategically manage, develop and improve the operation of these to “outstanding”. Implement a solid team structure and ensure each member of staff within their team has a designated role and understands their responsibilities. Drive the development and implementation of skill recognition and the creation of core teams based around diverse skill sets.
Deliver the important message of role accountability to all members of staff within the hierarchy of the team. Manage gradual and step change as instructed by Trustees utilising detailed knowledge, and effective management. Demonstrate confidence and due diligence to ensure operational tasks within the services are being successfully completed to time, quality and cost.
Job Description
Working directly to the Operations Manager (OM) and CEO:
1. Direct and be responsible for all the operational aspects of services delivered within Respite, Day Care, Supported Living, and Domiciliary for Ability in terms of CQC and contract compliance.
2. Maintain and build excellent relationships with all who engage with Ability.
3. Ensure compliance with all QA & HS requirements of services, buildings and reports.
4. Undertake 6-8 weekly supervisions of all management roles within own line management structure.
5. Lead mentor and manage all managers within the operational side.
6. Develop a positive working environment which nurtures and rewards good practice through recognition via a programme of training and development.
7. Proactively engage and work towards future development.
8. Ensure all staff attend mandatory and refresher training.
9. Ensure all disciplinary and grievance procedures are carried out in line with Ability policy and statutory requirements.
10. Ensure staff adhere to the Ability Staff Handbook, Codes of Practice and rules, policies and procedures contained in the Staff Handbook.
11. Perform any role as required within the Disciplinary procedures.
Performance Management:
1. Through effective management of Managers, monitor performance and implement improvement where necessary.
2. Monitor staff performance and absenteeism and work positively to maintain high standards.
3. To contribute to, and ensure, the successful implementation of new structures, services, systems and processes in line with the strategic development of Ability.
4. Ensure accurate, complete and timely reporting and effective communication of all data, plans and reports.
5. Present recommendations to the OM for suggested areas of improvement in the service based on performance, management and evaluation. This will also include ideas suggested by the Service Users and staff teams.
6. Contribute to the existing use and development of I.T and management systems to ensure the continued improvement of the service and Ability.
7. To participate in bi-monthly supervisions with the OM and weekly update meetings.
8. To cover On Call as an exception but in line with the needs of the service.
General Management:
1. Be an active, motivational, dynamic Manager.
2. Develop and maintain effective communication and good relationships with the people we support, relatives, staff and third parties.
3. Manage personal information in line with the Data Protection Act and to the standards required by Information Governance.
4. Ensure that all policies and procedures are adhered to.
5. Undertake on-going continued professional development.
6. Uphold the values and ethos of the Company at all times.
7. Provide senior on-call responsibility.
8. To undertake duties and responsibilities reasonably consistent with the role and as may be required from time to time by the Chief Executive Officer.
Quality Management:
1. Undertake unannounced out of hours checks on the sites to ensure good practice (frequency to be agreed).
2. Ensure all requirements of the Care Quality Commission (CQC) and Safeguarding are adhered to, recorded and reported.
3. Participate and respond to other quality assurance systems including using the services of the Service User Engagement Lead, where appropriate.
Job Types: Full-time, Permanent
Pay: £38,000.00 per year
Additional pay:
* Bonus scheme
* Loyalty bonus
Ability to commute/relocate:
* Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
* NVQ Level 5 in Health and Social Care (required)
Work Location: Hybrid remote in Chesterfield, Derbyshire
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