Job summary The post holder will work under clinical supervision supporting the Gynaecology service GPs and Consultants in community-based clinics. The primary function is to assist the clinicians in the delivery of safe and efficient care to the patients referred to the Service. The Clinic Assistant will undertake tasks and duties delegated by those clinicians, the Service Manager or a suitably qualified regulated professional. Main duties of the job The role will also involve undertaking some administrative tasks to support safe patient care.Under the supervision of the Service Manager, the Clinic Assistant will use their administration experience to support the day to day running of clinical services. About us The Gynaecology Collaborative, as part of the IGPF, was launched on 1st October 2020. is a collaborative of multiple providers joining up primary, secondary and community care. The aim of this service is: To provide a robust single point of access for gynaecology referrals To ensure the patient is seen by the right clinician with the right skills in the right environment through effective triage To support management of adult gynaecological conditions in a non-acute setting To ensure there is access to diagnostics to enable effective management To improve the patient journey through the development of safe and effective integrated care pathways between primary, community and secondary care services. To enable consistent standards in the management of gynaecological conditions and improve health outcomes. Develop and provide a feedback mechanism to improve the skills and knowledge of referring clinicians and so increase the proportion of patients managed in primary care. Date posted 04 February 2025 Pay scheme Other Salary £25,000 a year Pro rata Contract Permanent Working pattern Part-time Reference number E0031-25-0007 Job locations Unit 16-18 The Studios, Hornsey Street Holloway London N7 8EG Job description Job responsibilities Act as a chaperone Assist clinicians during procedures, ensuring that the appropriate equipment is readily available. Support the patients at clinic in managing the process of booking/cancelling/re-booking patients in when they arrive at clinic sites. Act as an infection control assistant who will physically support clinicians during clinic sessions ensuring that rooms or any areas accessed by patients are sanitised after each use and equipment used is cleaned to prevent contamination. Assist with labelling, recording and dispatching of specimens/samples taken in clinic. Assist in safety netting searched to track laboratory results and ensure they are received promptly to prevent delays in patient care. Action follow-up instructions according to GP consultation notes (i.e. discharge letters, secondary care referrals, follow-up appointments, chasing up receipt of investigations results. Undertaking a wide range of administrative duties which include ensuring all information is managed correctly, filed and followed up accordingly. Be responsible for completing weekly checks on Emergency Medicines and Equipment held at clinic locations. Under the direction of the Service Manager, support the management of stock including stock-taking and ordering. Undertake, record and follow guidelines for the tasks for which you have received appropriate training. Maintain confidentiality or information relating to patients, relatives, staff and the practice. Take the necessary precautions when transmitting information and understand relevancy of and comply with GDPR. Demonstrate flexibility in working pattern, times and location to support best patient care; in mutual agreement with the Service Manager Act in a professional and calm manner at all times Treat colleagues, patients and relatives with respect and dignity De-escalate any arising conflicts quickly and effectively. Communication Communicate effectively with other team members. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication. Personal and people development Take responsibility for own developmental learning and performance, including participating in supervision. Take responsibility for maintaining a record of own personal development. Work with management on any new training requirements To recognise and understand the roles and responsibilities of individuals working in the Community Gynaecology service. Be aware of statutory legislation relevant to the service and the role of a basic Chaperone/ HCA Health, safety and security Use the personal security systems within the workplace according to practice guidelines. Identify the risks involved in work activities and undertake them in a way that manages the risks. Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment and work surfaces reporting and treatment of sharps injuries dealing with blood and body fluid spillages assist patients and colleagues in adopting sound infection control measures Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Be up to date with adult and child safeguarding processes and highlight any area of concerns to the appropriate clinicians and/or managers Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor safely and in line with patient confidentiality protocols Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvement Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure patients understand how to complain Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the organisations policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively Job description Job responsibilities Act as a chaperone Assist clinicians during procedures, ensuring that the appropriate equipment is readily available. Support the patients at clinic in managing the process of booking/cancelling/re-booking patients in when they arrive at clinic sites. Act as an infection control assistant who will physically support clinicians during clinic sessions ensuring that rooms or any areas accessed by patients are sanitised after each use and equipment used is cleaned to prevent contamination. Assist with labelling, recording and dispatching of specimens/samples taken in clinic. Assist in safety netting searched to track laboratory results and ensure they are received promptly to prevent delays in patient care. Action follow-up instructions according to GP consultation notes (i.e. discharge letters, secondary care referrals, follow-up appointments, chasing up receipt of investigations results. Undertaking a wide range of administrative duties which include ensuring all information is managed correctly, filed and followed up accordingly. Be responsible for completing weekly checks on Emergency Medicines and Equipment held at clinic locations. Under the direction of the Service Manager, support the management of stock including stock-taking and ordering. Undertake, record and follow guidelines for the tasks for which you have received appropriate training. Maintain confidentiality or information relating to patients, relatives, staff and the practice. Take the necessary precautions when transmitting information and understand relevancy of and comply with GDPR. Demonstrate flexibility in working pattern, times and location to support best patient care; in mutual agreement with the Service Manager Act in a professional and calm manner at all times Treat colleagues, patients and relatives with respect and dignity De-escalate any arising conflicts quickly and effectively. Communication Communicate effectively with other team members. Communicate effectively with patients and carers, recognising their needs for alternative methods of communication. Personal and people development Take responsibility for own developmental learning and performance, including participating in supervision. Take responsibility for maintaining a record of own personal development. Work with management on any new training requirements To recognise and understand the roles and responsibilities of individuals working in the Community Gynaecology service. Be aware of statutory legislation relevant to the service and the role of a basic Chaperone/ HCA Health, safety and security Use the personal security systems within the workplace according to practice guidelines. Identify the risks involved in work activities and undertake them in a way that manages the risks. Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting of any potential risks identified, including: hand washing universal hygiene procedures collection and handling of laboratory specimens segregation and disposal of waste materials decontamination of instruments and clinical equipment and work surfaces reporting and treatment of sharps injuries dealing with blood and body fluid spillages assist patients and colleagues in adopting sound infection control measures Ensure safe storage, rotation and disposal of vaccines and drugs within area of responsibility Know the general principles of first aid and resuscitation to be able to undertake initial actions as appropriate Be aware of statutory child health procedures and statutory local guidance and referral criteria Be up to date with adult and child safeguarding processes and highlight any area of concerns to the appropriate clinicians and/or managers Know the health and safety policies and procedures within the workplace, including fire procedures, maintaining documentation, monitoring and maintaining of equipment and furniture within your area of responsibility Use the computer monitor safely and in line with patient confidentiality protocols Be able to identify the risks to health of microbiological and chemical hazards within the working environment according to the Control of Substances Hazardous to Health Service improvement Be aware of and, if appropriate, assist in current clinical audit Work with colleagues in the team on the development of current and new services and other initiatives Deal with requests from patients and clinical staff for health information leaflets Quality Alert other team members to issues of quality and risk in the care of patients Ensure own actions are consistent with clinical governance systems Practice in accordance with agreed standards of care Enable patients to access appropriate professionals in the team Ensure patients understand how to complain Ensure stock items under your control are ordered and available in the treatment and consulting rooms Know how clinical governance affects the HCA role and bring to the attention of more senior staff any specific risk situation Know the organisations policies, especially the whistle-blowing policy, available in the practice staff handbook Be able to manage your own time effectively Person Specification Qualifications Essential Good General Education Desirable Qualified to NVQ level 3 Holds a Care Certificate Experience Essential Experience within a health care setting Desirable Experience in GP Practice Skills Essential Ability to provide quality care Good interpersonal and communication skills Good organisational skills Good team working skills Effective time management skills Ability to work independently following verbal or written instructions Adaptable to change Computer literate Chaperone Training Certificate or experience Desirable Knowledge in EMIS and Docman clinical systems Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures Basic first aid knowledge Health and safety awareness Awareness of Blood Borne Viruses Person Specification Qualifications Essential Good General Education Desirable Qualified to NVQ level 3 Holds a Care Certificate Experience Essential Experience within a health care setting Desirable Experience in GP Practice Skills Essential Ability to provide quality care Good interpersonal and communication skills Good organisational skills Good team working skills Effective time management skills Ability to work independently following verbal or written instructions Adaptable to change Computer literate Chaperone Training Certificate or experience Desirable Knowledge in EMIS and Docman clinical systems Skills in Phlebotomy, ECGs, Patient Health Checks, Blood Pressures Basic first aid knowledge Health and safety awareness Awareness of Blood Borne Viruses Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Islington GP Federation Address Unit 16-18 The Studios, Hornsey Street Holloway London N7 8EG Employer's website https://www.islingtongpfederation.org/ (Opens in a new tab)