Salary: 117,000 - 124,800 GBP per year Requirements:
* A working knowledge of Microsoft Windows Operating Systems (Windows 10 & Windows 7), including build, configuration, and registry settings.
* Proficiency in Microsoft Office applications.
* Experience with SCCM, including OS deployment, application deployment, fault finding, monitoring, and reporting.
* Understanding of networks, including LAN/WAN/vLAN, Wi-Fi technologies, DHCP, DNS/WINS, PXE, and VPN/remote connectivity.
* Familiarity with scripting technologies such as PowerShell, VB Scripting, and batch files is beneficial.
* Knowledge of disk encryption using BitLocker, NTFS permissions, and shared folder security.
* Appreciation of the Microsoft Exchange environment, including email client configuration, MS Outlook, and instant messaging tools (e.g., Skype for Business).
* Experience with computer peripherals, including printers (MFDs), display screens, docking stations, port replicators, cameras, and scanners.
* Working knowledge of IT Service Management (ITSM) software (e.g., ServiceNow).
* Candidates with high-level security clearances are encouraged to apply. Successful applicants must be security cleared prior to appointment, which can take a minimum of 10 weeks.
Responsibilities:
* I will be responsible for completing assigned works within allocated timeframes.
* I will undertake project tasks to support both internal and external Project Managers.
* I will perform NSR tasks within agreed timescales.
* I will utilize exceptional customer handling skills in my role.
Technologies:
* Support
* LAN
* PowerShell
* Security
* ServiceNow
* VPN
* Windows
* DevOps
* ICT
More:
At Capgemini, we embrace the whole individual and believe that striving for equity, diversity, and inclusion is integral to our work culture. We have cultivated an inclusive and welcoming environment for everyone. As part of our dedicated EUE team in Barrow In Furness, I am excited to invite passionate candidates to join us in delivering exceptional service and making a real impact.