To enable service users with individual needs to improve their quality of life and be part of their communities. To promote independence, wellbeing, rights, responsibilities and choice among service users. To provide day to day care and support to enable the individuals who use the client's services to live as independently as they wish. Key accountabilities : Supporting individuals with their personal care, which may include skin care, bathing or showering, shaving, oral care, intimate care and continence (including management of bladder and bowels), dressing/undressing and hair care. Supporting individuals with housekeeping duties, such as cooking, cleaning, laundry, ironing, washing dishes and running errands; carrying out these tasks in full when individuals are unable to do so. Promoting people’s rights and responsibilities Working as an effective member of the team Providing advice and information for service users and others where appropriate Delivering agreed support packages to quality standards Liaising with external professional groups e.g. GPs, Social Services, etc. Ensuring record keeping is maintained to the required standard at all times and contributing to service monitoring requirements. As appropriate, supporting services users to take their prescribed medication on time assisting them where necessary Ensuring full risk assessments and risk management is delivered effectively. Ensuring that work is undertaken in line with Health and Safety requirements Assisting the facilitation of effective care pathways Supporting individuals to achieve goals and objectives as set out in their care/support plans Supporting and enabling individuals to access community based services and facilities. Health and Safety & Risk Management - To ensure a safe working environment for self and colleagues by:- Ensuring good standard of housekeeping is maintained in own area Ensuring risk assessments are completed when appropriate Taking personal responsibility for own safety e.g. reporting concerns, ensuring appropriate vaccinations and eye tests etc. are obtained Complying with all H&S policies and procedures including serious untoward incidents and accident reporting Service Support - To assist in the implementation, development and delivery of the service by:-. Participating in the induction of new colleagues when required. Delivering all tasks on time and to agreed quality standards Participating in the service user reviews with line manager or other colleagues. Direct reports : None Total staff overseen : None Internal contacts : Service users Service Manager/Team Leader/Line manager Team Members External contacts Carers/Friends/Family members Regulatory bodies Local community members Planning outlook Provide in-depth key working services for (typically) 1:3 service users Problems solved N/A Financial authority Responsible for handling petty cash for service user (typically £50-£100 but may be up to £500) Manage service user monies in line with local