The Opportunity
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.
Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.
You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy
Benefits
1. Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
2. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
3. Eye care
4. Free legal & money advice
5. Counseling sessions
6. Hospital & death benefit plans
7. Cycle to work scheme
8. Wellbeing tips and support fitness videos
9. Recipe ideas
10. Advice on keeping active and healthy living
11. Wellbeing podcasts and tv
12. Breathing exercises
13. 24/7 advice and support line
14. Team reward & recognition
15. Free meals on duty
16. Free parking
Ideal Candidate
17. Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
18. Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
19. Is a team player who is reliable, punctual, and able to work collaboratively with others
20. Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
21. Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
22. Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
23. Has a positive attitude and a willingness to learn and develop new skills
24. Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
25. Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
With its royal history, splendid architecture, and superbly central location, you will find the Carlisle Station Hotel, part of the Sure Collection By Best Western. This striking Victorian building is matched with modern, boutique interiors which makes Carlisle Station Hotel, one of the most desirable places to stay in Cumbria’s capital.
With 70 comfortable bedrooms including family rooms and singles, a stunning Victorian ballroom for up to 180 guests, 5 versatile meeting rooms for up to 220 delegates
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.