Position: Senior Credit Control Manager
Salary: up to £38k (DOE)
Based: North London – Standford Hill
Required to be in the office 5 days a week.
No parking on site, so would need to get public transport.
This role is designed as a standalone position with no direct management responsibilities, it is best suited for someone seeking stability and the chance to take full ownership of their duties, rather than for those focused on upward career path
That said, the company is experiencing significant growth, expanding its footprint in the UK market.
The Role:
* Ensuring efficient and appropriate credit control and management controls are in place.
* Managing the credit control process for multiple brands with different criteria
* Identifying improvements within the debt collection process
* Posting and allocating customer payments, processing credit card payments, and issuing manual credits.
* Managing the monthly direct debit collections as well as the direct debit bounces
* Producing client statements, sending reminders, and following the credit control process progressing to LBA
* Contacting clients by telephone, email, and post
* Dealing with credit control calls and correspondence
* Managing more difficult accounts with a direct approach, and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes
* Managing write-offs, unmanageable debt provisions, and setting...