Are you looking for an exciting new role, as part of a never seen before wellbeing concept? Are you passionate about wellness, community, and creativity? Do you want to make a meaningful impact by helping people live healthier, more balanced lives? White Rabbit Projects are launching an exciting new wellness concept, and we’re looking for Reception Hosts to be the welcoming face, ensuring each guest feels at home from the moment they walk through our doors Your Role: The Reception Host is pivotal to the our guests’ experience. You'll manage check-ins, assist with app navigation, handle merchandise sales, and control the ambiance within the hub. With a keen understanding of the Mariana Tek app, you’ll also provide hands-on assistance, from setting up members with essentials to maintaining our sauna areas. This position requires an organised, service-minded individual who’s comfortable with both technology and creating a memorable first impression. Key Responsibilities: Member Check-in : Ensure smooth check-ins and a seamless experience with the Mariana Tek app. Service Excellence : Provide towels to members, explain sauna usage, and ensure guests are comfortable. Retail Sales : Promote and sell our merchandise. Form Assistance : Help new members complete registration forms if needed. Ambiance Control : Manage the overall vibe around the space. Customer Service : Answer phones, respond to inquiries, and assist with bookings. Culture Ambassador : Be the first welcoming face, embodying our culture and values. Health & Safety : Assist with any first aid needs. Facility Maintenance : Help back of house with tasks like testing pH levels of tubs, as well as end-of-day and opening duties (lights, sound systems, sauna settings, and app setup). What We’re Looking For: Familiarity with the Mariana Tek app or similar platforms. A customer-focused, approachable, and organized individual. Comfort with light maintenance tasks and technology. Passion for wellness and creating a positive environment. Why Join Us? Aside from a competitive hourly rate, we pride ourselves in offering: A supportive, people-focussed culture. Discounts across WRP restaurants in your free time. Wellbeing initiatives, access to our discount platform, and a Cycle to Work scheme, as well as complimentary access to the wellness centre including classes and self-guided flows – we want our team to maintain and emanate health for themselves In addition to all the above, joining the White Rabbit Projects team opens the door for so much possibility. We are fast-growing which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content If you are wanting to Join a team dedicated to redefining wellness through innovation, inclusivity, and heartfelt connection. If you're passionate about leading with purpose and making a profound impact, apply now to shape the future of wellness with us