Main Purpose:
Business Development and Client Relationship Management:
- Management of customer/commercial relationships
- Build and grow container freight forwarding portfolio
- Source new clients and support the development of new business
- Price offers to customers, ensure competitive sourcing of sub-contracted activities
- Market the company’s logistics services locally, and promote other global locations
- Prepare business presentations, quotations, service agreements, client/segment P&L analysis
Business Analysis and Reporting:
- Prepare annual budgets, forecasts, monthly management business review and other presentations
- Track and report container freight volumes as well as profitability
- Analyse client/business-segment performance periodically, enabling strategic decision-making
-Assist the General Manager on various commercial, corporate secretarial matters and management reports
Contract Administration and Operations Planning:
- Communicate client requirements to customer-services and operations teams
- Plan operations in conjunction with the teams for new contracts / orders with special requirements
- Address customer complaints and assist in claims management
- Develop and handle key vendor relationships for shipping, trucking, equipment and other services
Knowledge Skills and Abilities, Key Responsibilities:
Business Management or Logistics degree or equivalent preferred)
Experience with logistics of commodities (3-5 years)
Business development, container import/export/cross-trade shipments, in-depth understanding of international trade terms, knowledge of customs clearance formalities
Good knowledge of international trade and warehousing-terminal activities.
Punctual, team ethic, process oriented, organized and methodical with work.
Eager to learn and develop
Able to work with MS Office 2010, and ability to operate our in-house software system after training
Key Relationships and Department Overview:
Internal
Regional Freight Managers
Finance and Treasury Team
Internal Team of Freight operators
External
Customers
Shipping lines/Agents
Customs brokers