Our client are looking for a skilled and organized Dental Administrative Assistant to support the daily operations of their dental office. The ideal candidate will be responsible for performing a range of administrative and clerical tasks while providing exceptional customer service to patients. The role requires familiarity with dental terminology and procedures, as well as strong organisational and communication skills.
Key Responsibilities:
1. Front Desk Management: Greet and assist patients as they arrive, check them in, and ensure they are properly registered in the system.
2. Appointment Scheduling: Manage and schedule patient appointments, including follow-ups and cancellations. Coordinate with dental staff to optimize appointment times and patient flow.
3. Patient Records: Maintain accurate and confidential patient records, including personal information, medical history, and treatment plans.
4. Insurance and Billing: Verify patient insurance information, process insurance claims, and handle billing inquiries. Assist with payment processing and manage patient accounts.
5. Communication: Answer phone calls, emails, and other communications in a professional manner. Address patient inquiries and concerns promptly and effectively.
6. Office Supplies: Order and manage office and dental supplies inven...