What will this role entail? You’ll be ensuring that guests have an enjoyable and safe time whilst visiting Cheddar Gorge and Caves, though effective communication and teamwork, ensuring a clean and safe environment when guest arrive and providing and great food and beverage experience. Key duties will include: Welcoming guests in all areas of food and beverage (Goughs café, ice cream hut, conference and events) in a polite and friendly manner, taking and delivering customer orders and creating an excellent guest experience. Ability to understand and deliver food service safety compliance to the requirements of the Longleat food corporate policy, ensuring service work areas are kept in a clean and hygienic condition in line with internal policy, including cleaning and clearing tables. Maintaining great and courteous communication, and customer service with colleagues, visitors, and the public. Operating tills, with responsibility for the security and accounting of all moneys handled during transactions in line with the cash handling procedure. Manage guest queries in a timely and efficient manner and assisting customers with product selection. Compliance with local licensing laws, brand standards, departmental targets and the attraction’s security, fire regulations and all health and safety legislation. What will I need to be considered for this vacancy? Self-motivated with excellent customer service skills Experience of Food and Beverage operations Experience of communicating with the general public. Excellent written and verbal communication skills Experience of till operation Excellent interpersonal skills Ability to work on own initiative Flexible approach to working hours and days which include evenings and weekends. What will I receive in return? In additional to the hourly rate of pay, our range of attractive benefits include; 29 days holiday inclusive of bank holidays Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata. 50% off Annual passes for your Friends and Family, free entry for yourself. Discounts on food and beverages and retail merchandise 20% off VIP Experiences, 10% off Accommodation. Company Pension Life assurance cover. Perks at work and much more Flexibility in working hours is required. Earliest start time from 9am, and latest finish time up to 8.30pm, varying in accordance with opening times. Location: Cheddar Gorge and Caves All applications to be submitted online, and strictly no agency calls or agency CV submissions. We reserve the right to close this advertisement early if enough suitable applicants are received.