Third party oversight co-ordinator

Job Title: Third-Party Oversight Co-ordinator Location: Office Based in Gloucester Salary: £25,000 Contract Type: Full time permanentThe Third-Party Oversight Co-ordinator plays a crucial role in assisting the Third-Party Oversight Manager in managing the oversight process of Appointed Representatives (ARs), Introducer Appointed Representatives (IARs), and other third-party distribution relationships. This position provides administrative and operational support to ensure efficient and effective oversight activities. Responsibilities: Administrative Support: Maintain accurate and up-to-date records, documentation, and databases for all third-party entities
Coordinate and schedule site visits, meetings, and training sessions
Prepare and distribute meeting agendas, minutes, and other relevant materials
Assist in the preparation of reports, presentations, and other documentation as required
Oversight and Monitoring Support: Assist in the collection and analysis of data related to complaints, online reviews, customer feedback, QA and customer outcome metrics.
Support the coordination and execution of mystery shopping exercises within AR premises.
Monitor and track training completion data for AR colleagues.
Assist in the preparation of AR oversight packs for governance forums.
Communication and Coordination: