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Bellrock Property and Facilities Management
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Job Category:
Other
EU work permit required:
Yes
Job Reference:
457fcb8d9b9a
Job Views:
6
Posted:
09.02.2025
Expiry Date:
26.03.2025
Job Description:
Administrator/Receptionist - Fixed Term Contract for 10 Months
At Bellrock, we harness technology to give our customers an experience that not only leaves them with advanced building systems but with peace of mind. We are technology-led but people-driven. As part of Bellrock, you’ll have everything you need to be your best at work - because our people are the heart of our business.
How will you be the change?
Every role is essential to providing peace of mind for our customers. As an Administrator/Receptionist with Bellrock, you’ll deliver a high standard of customer service for the client, building users, staff, and visitors by providing an efficient ‘front of house’ service, including reception services, switchboard, and facilitating mail and deliveries. You will assist the Facilities Manager in delivering all services, ensuring compliance and contractual obligations are met while maintaining an efficient and operational building through administrative support.
What does it take?
If you’re ready to support the Facilities Manager and Head Caretaker in delivering Facilities Management services, you’ll need:
* To support the Facilities Manager and Head Caretaker in delivering the Facilities Management services in adherence with the contractual obligations under the PFI contract agreement.
* Provide a professional reception service ensuring a positive first impression of Bellrock FM services and the Castle Hill Centre.
* Meet and greet building users, staff, and visitors to the centre and deal with their requirements efficiently and effectively.
* Ensure all building users, staff, and visitors sign in and are aware of emergency evacuation procedures.
* Signpost visitors to the centre for meetings and training in accordance with site procedures.
* Courteously deal with incoming telephone calls to the centre, directing them accordingly.
* Take delivery of mail and parcels to the centre and facilitate them in accordance with site procedures.
* Administer room bookings for meetings and training, ensuring room setups are booked and hospitality requirements are ordered.
* Assist the Facilities Manager in ensuring that all contractual and additional reception duties in accordance with Service Specifications are met.
* Maintain the site helpdesk by logging calls regarding faults, failures, and issues, ensuring they are actioned accordingly through to completion.
* Provide a first point of contact to contractors attending the site to carry out planned or reactive works and ensure site procedures are adhered to.
Working arrangements
We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from our site based in Bolton, the role is office-based working Monday to Friday, 12.30pm to 5pm.
What can we offer you?
Upon joining Bellrock, you can expect a comprehensive benefits package including:
* 25 days annual leave plus bank holidays + 1 additional day as a thank you.
* Salary exchange pension scheme.
* Life cover.
* Paid sick leave.
* Health Assured employee assistance and wellness program.
* Enhanced maternity, paternity, and adoption leave.
* Salary sacrifice schemes: Cycle to work.
* Holiday purchase scheme of additional 5 days per year.
* Offers and discount scheme designed to save money on everyday shopping and essentials.
* MotorSave Scheme.
* Refer a friend.
* Liftshare.
* Virtual GP.
Helping you to shine
We encourage diverse and unique voices, making our workplace inclusive. If you join us, you’ll find an environment that recognizes your hard work, offers learning and development opportunities, flexible and hybrid working, and support for your wellbeing.
Ready to start shining?
Our people are our passion, so we’re all about helping them to shine. If you’re ready to start your career journey with Bellrock, we’re ready to welcome you. It’s a great place to be - the light, the energy, the solution. You.
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