Customer Service Advisor – Office based, Felixstowe, Suffolk
Full-time, Temporary position, Monday to Friday, (Apply online only)
£12.02 Per hour, PAYE
Immediate start
We’re seeking a Customer Service Advisor to be part of a dynamic and growing company in the Freight industry. This will be working with a multi-award winning company and the UK’s largest provider of their sector. We are looking for an individual who is passionate about customer service and can thrive in a fast-paced environment.
Role:
1. Acting as the first point of contact for customer matters, providing a high standard of customer service.
2. Effective communication between customers, colleagues, and other offices.
3. Assist, analyze, and effectively communicate solutions to customers.
4. Receive and process bookings within an agreed timescale.
5. Manage the day-to-day activities of the customer and advising where necessary.
6. Communicating via multiple methods, such as Telephone and email.
7. Undertake any other appropriate tasks as deemed necessary.
Requirements:
1. Able to communicate effectively via Telephone and email.
2. Willingness to learn new systems and undertake training.
3. Previous experience in a customer service, office-based environment.
4. Able to organize and prioritize workloads.
If you are a reliable, detail-oriented individual with a passion for customer service and possess the skills mentioned above, we invite you to apply for this exciting opportunity.
#J-18808-Ljbffr