East Suffolk and North Essex NHS Foundation Trust
The Transfer of Care Hub within Colchester General Hospital is looking for a Lead Case Manager to join their developing team. This opportunity will be on a Fixed term/secondment basis for 12 months commencing 30th March 2025.
This is a key role in supporting the senior case managers and case managers in the implementation and promotion of the discharge to assess pathway across all divisions. Working closely with the discharge and ward teams to standardise process and improve patient flow. Supporting developments within the team to improve the patient journey and reducing length of stay.
Main duties of the job
1. You will delegate and supervise work of senior case managers and case managers to ensure service delivery is standardised to a high level ensuring a responsive and Quality service is maintained.
2. You will be expected to regularly support surveys, audit, analysis or research to support service development and ensure data quality.
3. The Lead Case manager will work closely with members of the clinical and non-clinical teams across the Trust in developing policies and procedures to ensure seamless management of patients across all departments.
4. You will participate and support recruitment and selection processes of senior case managers and case managers participating in shortlisting and interview process.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Job responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
* Comprehensive experience at band 4 case manager level or similar post
* Evidence of continuing professional development
* Held senior post in a public facing role
* Experience in supervising or managing staff
* Previous experience of a senior case manager
* Experience of working in an acute hospital setting
Qualifications
* Leadership courses
* Evidence of Previous further study
Knowledge
* Understanding of the DOH Hospital discharge Policy - including discharge pathways / criteria to reside
* Knowledge of the Mental Capacity Act and implications for discharge
* Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Suffolk and North Essex NHS Foundation Trust
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