This is an exciting opportunity, to oversee all employees in the company, as well as delivering change management projects.,
* Promoting corporate values and shaping a positive culture including the embedment of Mental Health & Wellbeing
* Being confident in liaising with a range of business partners and advising senior staff in a commercially sensitive way
* Taking overall responsibility for recruitment activity and campaigns; supporting the recruitment process
* Continuously monitor and review HR policies and processes and implement changes where necessary
* Employee relations, including managing absence, disciplinary, grievances and sickness
* Overseeing staff attendance and absence monitoring
* Providing detailed HR reports to senior management teams
* Administration of employee-related paperwork, including but not limited to employment contracts, new starter packs, or formal notices of termination
* Assisting with the performance management and review process
* Maintaining up to date people processes and documents for entire for Employee Life Cycle
* Overseeing training and development of employees, including apprentice's companywide and relevant HR training for staff
* Being trained in Mental Health First Aid and overseeing other Mental Health First Aider roles within the company
* Being proficient in the payroll admin processes necessary to support the Payroll team
* Measuring employee satisfaction and identifying areas that require improvement through feedback channels, including engagement surveys, feedback forms and exit surveys
* Coaching managers on performance management issues and processes
* Providing guidance on development for managers and their teams
* Drive alignment between HR strategy and business goals to improve company culture and benefit the organisation financially
* Liaising with our HR support team via telephone and email to ensure all actions are indemnified
* Handling highly confidential information in an honest and trustworthy way
* Any other ad hoc Human Resources duties
An HR manager will be expected to hold a bachelors' degree, and have at least two years' experience in the field. You will also be expected to hold a CIPD accredited (or equivalent) qualification. You will also have the following skills:
* A passion for all things people including Mental Health and Wellbeing
* Superb communication honed in business partnering/advisory roles
* Experience of dealing with senior and sometimes challenging individuals
* Ability to build rapport quickly with key members of the executive team
* Ability to represent the HR function as part of the bigger business picture
* Confident directing HR and advising managers on all aspects of people management and development.
* Demonstrable experience in managing TUPE, redundancy or other relevant HR projects
* Strong understanding of employment law
* A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals
Free drinks from Costa Coffee whilst at work;
* 50% off food from Costa Coffee whilst at work;
* 20% off Goldex Coastal Breaks;
* 20% off Goldex Marrakech;
* Discounted Goldex Fitness gym membership;
* 25% off in all non-equity Costa Coffee stores;
* 10% discount for friends and family in our Costa stores;
* Volunteer opportunities with the Goldex Foundation;
* An EAP;
* Dress Down Friday's;
* Access to a range of brilliant discounts with The Lifestyle Card;
* Company pension;
* Refer a friend incentive