Here at The Hotel Gotham we have an absolutely wonderful opportunity for a Meeting & Events Sales Manager to join our teamSome of the perks our colleagues enjoy include: Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of! Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops Meals on duty Talent referral scheme: earn yourself a bonus for recommending a friend to join us We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support Ongoing job-related training programmes with clear paths for progression What we expect from you –Self-motivated and self-confident in all aspects of guest interaction.The ability to prioritise and delegate work whilst also providing training and coachingBe courteous and focused on providing a consistently high standardsStandards driven and detailed orientedThe ability to multi-task in a fast paced environmentBe positive, enthusiastic, and professional.Focused on delivering targets and budgets.1 year management experienceExcellent verbal communication skills.Excellent negotiation skillsCustomer Focus – a commitment to customer serviceThe job –Deal with all meeting and event enquiresBe responsible for updating S&C with accurate and relevant information as well as producing any reports that are required in order to measure progress and opportunityReview business plans, identify gaps and ensure proactive efforts to fill capacity and meet set targetsContribute to the selling strategy of the hotel, and manage the departments\\\\\\\' adherence to achieving that strategy • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local marketEnsure the function sheets are distributed to the relevant departments in a timely manner, paying particular attention to the content detailDaily conference billingManage all brochure requests, information and relevant details requested by clientsAttend weekly revenue and operations meetings, ensuring all relevant figures are up to dateDeal with complaints in a friendly and efficient manner ensuring guest satisfaction at allBe familiar with our sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed upBeing aware of potential highs and lows in the business and planning forIdentifying, communicating and actioning all salesComplete monthly sales and statistical reportsBeing aware of VIPs and show rounds, communicating this to the teams.Our Story Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us!