About Us:
E Bakehouse is a dynamic and fast-growing bakery dedicated to providing top-quality baked goods and exceptional customer service. With a focus on kitchen excellence and efficient operations, we are looking for a motivated and organized Deputy Floor Manager to join our team. If you have a passion for management and want to grow within a thriving business, this could be the perfect role for you.
Job Summary:
As the Deputy Floor Manager, you will assist the Floor Manager in overseeing daily operations, ensuring smooth workflow, and maintaining high standards of service quality. Your role will be crucial in supporting the team, handling stock control, assisting with financial budgeting, and ensuring product quality standards are met. You will also play an important part in staff management and training, helping to foster a well-organized and motivated team.
Key Responsibilities:
* Operational Management: Assist in managing daily floor operations, ensuring that all tasks are completed efficiently and to a high standard.
* Staff Management: Train and supervise staff, promoting teamwork and efficiency. Ensure all team members are working effectively and independently.
* Product Quality Control: Work closely with the kitchen to maintain and enforce product quality standards. Provide feedback and make adjustments as necessary to ensure consistency.
* Stock Management: Oversee stock control processes, ensuring that stock levels for items like milk and takeaway cups are maintained and orders are placed promptly.
* Customer Service: Ensure that excellent customer service is delivered at all times and handle any customer queries or concerns professionally.
* Financial Oversight: Assist with budgeting, managing expenses, and understanding cash flow to ensure the financial health of the store.
* Problem Solving: Take initiative to resolve issues promptly, without assigning blame. Focus on finding solutions and improving processes.
* Hygiene and Compliance: Ensure the cleanliness and hygiene of the store, following safety regulations and company policies.
* Rota Management: Assist in scheduling shifts and ensuring sufficient staff coverage during operating hours.
Key Skills and Qualifications:
* Proven experience in a supervisory or management role within the retail or hospitality sector.
* Strong organizational skills and the ability to multitask in a fast-paced environment.
* Excellent communication and interpersonal skills to manage staff and interact with customers.
* Experience in stock control, financial budgeting, and maintaining quality standards.
* Ability to work independently and lead a team effectively.
* Problem-solving mindset with a focus on finding efficient and practical solutions.
* A strong understanding of hygiene and compliance standards in food service.
* Ability to handle pressure and make quick decisions when necessary.
Why Join Us?
* Opportunity to develop your management skills within a supportive and growing company.
* Be part of a team that values quality, efficiency, and customer satisfaction.
* Competitive salary and potential for career growth within the company.
* Hands-on training and development opportunities.
How to Apply:
If you think you’re a great fit for this role, we’d love to hear from you! Please submit your CV and a cover letter through Indeed, explaining why you’re the right candidate for the Deputy Floor Manager position at E Bakehouse.
Job Types: Full-time, Permanent
Pay: £33,000.00-£35,000.00 per year
Additional pay:
* Bonus scheme
* Commission pay
* Performance bonus
* Tips
* Yearly bonus
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Flexitime
Schedule:
* Overtime
Experience:
* Food service: 1 year (required)
* Organisational skills: 1 year (required)
* Expense management: 1 year (required)
* Hospitality: 1 year (required)
* Leadership: 1 year (required)
Work Location: In person
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