As a key member of the resort People Team, reporting to the People Partner, you will play a vital role in enhancing the experience of our 1,+ team members. This is a full-time, on-site role where you will provide expert guidance on employee relations, supporting leaders in handling cases fairly, consistently, and in line with company policies.From disciplinaries and grievances to performance improvement plans, you will uphold our core value of “We Care for Each Other” by fostering a supportive and professional workplace. Your keen eye for detail will help drive continuous improvement as you review and audit cases, ensuring best practices are followed. Proficiency in Microsoft Office and the ability to interpret People data will enable you to identify trends and contribute to strategies that support retention and engagement. Staying up to date with employment legislation, you will ensure compliance across the resort by effectively communicating updates and embedding policies. Strict adherence to GDPR protocols is essential, ensuring all records and audits are accurate and confidential. About You We’re looking for a passionate and motivated HR professional with CIPD Level 5 or above, who thrives in a fast-paced environment and has experience managing complex HR cases, including disciplinary actions and grievances.As part of the People Team, you will be key in supporting a large workforce of over 1, team members. Your ability to confidently coach and support leaders at all levels will ensure great people management across the resort.Experience in the leisure and hospitality sector is advantageous but not essential. However, strong communication skills, excellent workload prioritisation, and the ability to identify potential risks from high volumes of correspondence are crucial. You will also need to be up to date with GDPR and able to guide a range of ER and wellbeing topics.This role requires full on-site availability five days a week (no hybrid working). We'd love to hear from you if you are proactive, adaptable, and eager to make an impact!