Job summary We are looking for a Receptionist to join our team in a busy GP surgery. The job role is an exciting opportunity to work within a friendly team. Applicants must be highly motivated, flexible and enjoy a multidisciplinary working environment. The role is for 20 hours per week working over 3 days. (Between the hours of 0745-1830) Main duties of the job Main duties of the job Greet patients and visitors to the practice, Answering telephones, Booking, amending and cancel patient appointment inline with practice appointments procedures ensuring optimum efficiency of the appointment system. Performing Administrative Tasks and processing of prescriptions in line with practice policies. About us The Scott Practice is a large GP training surgery with an Outstanding CQC rating. We are a friendly bunch and support all staff to undertake training. The post holder would be automatically joined into the NHS pension scheme and receive an annual leave allowance of 25 days plus bank holidays. Please apply through NHS jobs. Date posted 23 January 2025 Pay scheme Other Salary £11.44 an hour Contract Permanent Working pattern Part-time Reference number A1663-25-0001 Job locations Greenfield Lane Balby Doncaster South Yorkshire DN4 0TG Job description Job responsibilities • To make appointments and book patients in when they arrive for an appointment and to provide a helpful and friendly service to patients. • To answer telephones promptly ensuring that all in-coming lines are covered at all times. • To ensure daily tasks are completed and managed daily. • Responding and dealing with incoming emails to the practice. • To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary • To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records. • To liaise with the Reception Manager when required and follow instructions from them when necessary. • Work efficiently with other teams within the practice • To undertake any other duties as deemed appropriate by the Practice. Job description Job responsibilities • To make appointments and book patients in when they arrive for an appointment and to provide a helpful and friendly service to patients. • To answer telephones promptly ensuring that all in-coming lines are covered at all times. • To ensure daily tasks are completed and managed daily. • Responding and dealing with incoming emails to the practice. • To comply with the practice procedure for the registration of new patients, temporary patients, private patients and those seen as emergency or immediately necessary • To comply with all relevant practice procedures, regulations and protocols and to maintain confidentiality at all times with particular reference to patient records. • To liaise with the Reception Manager when required and follow instructions from them when necessary. • Work efficiently with other teams within the practice • To undertake any other duties as deemed appropriate by the Practice. Person Specification Experience Essential Good organisational skills Well developed interpersonal skills Ability to work on own initiative Good verbal and written communication skills Resilient and calm under pressure Able to work within a team Demonstrates ability to work across multi-professional teams. Desirable Experience of working in a GP Practice/NHS Person Specification Experience Essential Good organisational skills Well developed interpersonal skills Ability to work on own initiative Good verbal and written communication skills Resilient and calm under pressure Able to work within a team Demonstrates ability to work across multi-professional teams. Desirable Experience of working in a GP Practice/NHS Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Scott Practice Address Greenfield Lane Balby Doncaster South Yorkshire DN4 0TG Employer's website https://www.thescottpractice.co.uk/ (Opens in a new tab)