Job Purpose: The Learning and Development Manager is responsible for an efficient, engaging and effective learning and development provision across all Care Dorset Services. The Learning Manager should ensure that the learning and development function operates effectively on a day-to-day basis through effective management of resources and learning and development systems (LMS). The Learning Manager is responsible for the development and implementation of strategic objectives, providing feedback to ensure compliance and continuous development. The Learning Manager should engage collaboratively with managers to achieve learning and development performance to meet regulatory and mandatory requirements. Key Responsibilities: Responsible for identifying learning and development needs to meet regulatory requirements, through business planning, appraisal schemes and in line with budgetary constraints. Working closely with managers to solve specific training on an ad hoc basis, either on a one-to-one basis or in group training. Provide advice and guidance to managers on learning and development needs and regulatory requirements. Responsible for identifying, developing and facilitating appropriate learning and development solutions to address organisational needs and meet the needs of the business and carrying out annual training needs analysis. Oversee the Apprenticeship Levy to ensure it is fully utilised and manage the relationship with the learning provider & Manage effective communication between the learning provider, learners and managers to ensure completion targets are achieved. Working in close collaboration with the wider group to ensure the leadership development programme(s) meets the current and future needs of the business. Oversee and contribute to Leadership Development Programme. Commission cost effective methods of learning and development delivery to meet regulatory requirements and the needs of the organisation. To develop and maintain collaborative and productive relationships with Managers, colleagues and peers, establishing professional credibility. Appoint, quality assure and manage contracts with external consultant trainers and training providers. Responsible for establishing, promoting and maintaining good working relationships with all external consultants, venue and accommodation providers and colleges. Establish a positive local relationship with sector specific bodies such as Skills for Care. Manage process for qualification and external provider sign off. Report on a monthly basis on mandatory training and qualifications to the Senior Leadership team. To line manage the training officer, trainer and Learning & Development Assistant allocating and overseeing workloads and conducting supervisions and appraisals. Ensuring maintenance of comprehensive learning and development training records in accordance with the Company training records system. Responsible for designing, updating and monitoring of induction materials in all areas of the business. Work with quality team to produce and update policies and procedures in line with legislative changes Oversee production, design and develop training materials for in-house courses. Manage the evaluation of all learning and development activities to ensure return on investment. Evaluating the impact on staff knowledge and practice following learning and development delivery. Amending and revising learning and development programmes as necessary, to adapt to changes occurring in the work environment and ensuring continuous improvement. Manage and be accountable for the corporate training budget for all learning activity, materials and ad hoc requirements. Conduct comprehensive assessments to identify skill gaps and training needs within the organisation. Establish metrics and evaluation methods to assess the effectiveness of learning programs. Collect and analyse feedback from participants and key stakeholders to continuously improve the quality and impact of training initiatives. Stay updated on the latest trends, tools, and technologies in the L&D field. Leverage learning management systems (LMS), e-learning platforms, virtual training tools, and other digital resources to enhance the learning experience and accessibility. Foster a learning culture within the organisation by promoting continuous learning, knowledge sharing, and professional development opportunities. Encourage and support employee participation in external learning activities, conferences, and industry events. Build strong relationships with internal stakeholders, including senior leaders, department heads, and managers, to understand their needs and align learning initiatives with organisational goals Embrace technology to maximise the learning experience for our existing and new staff. Measure outcomes and evaluate effectiveness; continually improving and adapting to changing circumstances. Ensure the Learning Team respond to request from the regulator (CQC) in a timely manner. Act as a mentor and coach to team members, helping them identify and reach their professional development goals. The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Person Spec - Learning Manager Essential A solid background in the Social Care sector with hands-on experience in delivering training programs and understanding CQC and regulatory requirements. Proven experience in designing and implementing successful L&D programs, preferably in the elderly care or healthcare sector. You will be required to travel across various locations for your role. Access to a vehicle and willingness to travel is essential in this role. Familiarity with Learning Management Systems and their implementation. You can effectively engage and motivate learners, both in-person and online, recognising various learning styles and adapting accordingly, ensuring your learners are confident and work ready. You can craft training experiences that bring out the best in our staff, creating opportunities to enhance their knowledge and understanding of key care tasks. Build respectful, trusting, and productive relationships with registered managers and operational teams Ability to work at pace Operates with a solutions focussed mindset Sound financial acumen. Desirable Certification such as Certified Professional in Learning and Performance (CPLP) or similar are advantageous Coaching qualification is advantageous, but not essential CIPD Level 5 qualification (Or 3 and willing to work toward L5) This is a hybrid role with the need to visit the Dorset areas