Job summary The NHS is changing. More emphasis on community-based care means there's never been a better time to join us. We are looking for anenthusiastic and adaptable Project Support Officer to join ourprofessional team. We're a close team but we're never exclusive, if you can bring a professional approach and fresh ideas we would love to hear from you. Main duties of the job Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in. We're always looking for enthusiastic, responsive, and adaptable people to join our outstanding trust. This role is an important one as you'll be using your knowledge, experience and expertise to provide adminsupport to our hard-working frontline NHS teams. We put patients first and we expect all of our colleagues to do the same, so although NHS experience isn't a requirement for this role you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times. The challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day. About us Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that will suits us both See where you can go with KCHFTcareer pathways Date posted 20 February 2025 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Permanent Working pattern Full-time Reference number 846-6983646-TS Job locations Home Ashford TN25 4AZ Job description Job responsibilities The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck We cant wait to meet you and welcome you to teamKCHFT, cometocommunity. Job description Job responsibilities The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck We cant wait to meet you and welcome you to teamKCHFT, cometocommunity. Person Specification Qualifications Essential Level 6 qualification (e.g. bachelor's degree BA/BSc, NVQ level 6, ordinary degree without honours) or equivalent demonstrable experience Desirable Certificate in management or equivalent level 4 qualification. Project management qualification. Experience Essential Management / leadership experience including experience of managing formal and informal HR processes. Experience of working with internal and external stakeholders Experience of handling highly confidential and sensitive information. Project management experience. Desirable Experience of project management tools. Experience of managing projects and undertaking evaluation Experience of managing budgets. Knowledge Essential Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel, and PowerPoint. Design and development of standard and bespoke data reports. Data analysis Desirable Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes Skills and abilities Essential Excellent written and verbal communication skills including solid presentation skills. Ability to concentrate and focus on diverse tasks whilst dealing with multiple priorities Ability to record notes of meetings and progress of project delivery presenting information to a high standard Exceptional attention to detail, accuracy, and organisational skills. Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority. Desirable Ability to negotiate with supplier and provider partners Personal attributes Essential Ability to apply sound judgement and logical approach to identify key or underlying issues in complex situations, being objective and innovative and using use initiative to resolve problems. Ability to travel to diverse sites Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence. Adept at both negotiation and persuasion. Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and others workload to meet deadlines. Desirable Commitment to professional development Ability to manage Essential Ability to work unsupervised with responsibility for managing own work. Proven ability to manage staff including performance and absence management. Desirable Ability to cope with pressure during busy periods and act in a professional manner at all times Person Specification Qualifications Essential Level 6 qualification (e.g. bachelor's degree BA/BSc, NVQ level 6, ordinary degree without honours) or equivalent demonstrable experience Desirable Certificate in management or equivalent level 4 qualification. Project management qualification. Experience Essential Management / leadership experience including experience of managing formal and informal HR processes. Experience of working with internal and external stakeholders Experience of handling highly confidential and sensitive information. Project management experience. Desirable Experience of project management tools. Experience of managing projects and undertaking evaluation Experience of managing budgets. Knowledge Essential Advanced knowledge and understanding of Microsoft Office packages e.g. Outlook, Word, Excel, and PowerPoint. Design and development of standard and bespoke data reports. Data analysis Desirable Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes Skills and abilities Essential Excellent written and verbal communication skills including solid presentation skills. Ability to concentrate and focus on diverse tasks whilst dealing with multiple priorities Ability to record notes of meetings and progress of project delivery presenting information to a high standard Exceptional attention to detail, accuracy, and organisational skills. Excellent interpersonal skills and the ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority. Desirable Ability to negotiate with supplier and provider partners Personal attributes Essential Ability to apply sound judgement and logical approach to identify key or underlying issues in complex situations, being objective and innovative and using use initiative to resolve problems. Ability to travel to diverse sites Ability to deal with distressing or emotional situations and discussions objectively and with emotional intelligence. Adept at both negotiation and persuasion. Ability to prioritise, multi-task and respond quickly to changing priorities, reorganising own and others workload to meet deadlines. Desirable Commitment to professional development Ability to manage Essential Ability to work unsupervised with responsibility for managing own work. Proven ability to manage staff including performance and absence management. Desirable Ability to cope with pressure during busy periods and act in a professional manner at all times Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Kent Community Health NHS Foundation Trust Address Home Ashford TN25 4AZ Employer's website https://www.kentcht.nhs.uk/ (Opens in a new tab)