Overview
We are seeking a dedicated and results-driven Area Cleaning Manager to oversee operations across multiple locations. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. This role requires effective communication and the ability to drive performance while fostering a positive work environment.
Responsibilities
* Manage daily operations across designated areas, ensuring adherence to company policies and standards.
* Drive sales performance by implementing strategic initiatives and monitoring key performance indicators.
* Communicate effectively with team members, providing guidance, support, and feedback to enhance productivity.
* Foster a culture of exceptional customer service, ensuring that all customer interactions are handled professionally and efficiently.
* Conduct regular site visits to assess operations, identify areas for improvement, and implement necessary changes.
* Collaborate with upper management to develop training programmes for staff development and retention.
* Prepare reports on operational performance, presenting findings and recommendations to senior management.
* Oversee staffing within the area.
Skills
* Strong ability to drive results through effective leadership and team motivation.
* Excellent communication skills, both verbal and written, with the ability to engage diverse audiences.
* Proven customer service skills with a focus on enhancing the customer experience.
* Proficiency in English is essential for clear communication across all levels of the organisation.
* Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
* Experience within cleaning role previously would be preferred.
Job Types: Full-time, Permanent
Pay: £32,000.00-£35,000.00 per year
Benefits:
* Company pension
* Free or subsidised travel
* Free parking
* On-site parking
* Sick pay
Schedule:
* Day shift
* Flexitime
* Holidays
* Monday to Friday
* Overtime
* Weekend availability
Experience:
* cleaning: 1 year (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work Location: In person
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