People Advisor - HR
Leeds-based organisation
1–2 days in the office, offering good flexible/hybrid working options
Your new role
To deliver a proactive and customer focussed advisory service to all colleagues at ; being responsible for supporting all of our people to have a great personalised experience whether it’s related to a change, health and wellbeing or a more formal process. The People and Culture Advisor is the first point of contact for managers in their business areas; making sure they have the tools, information and skills they need to be great people managers Providing valued and appropriate advice, support and challenge (when needed).
They act as an ambassador for a people centric and customer obsessed approach when supporting the day-to-day operations of their business area. Providing information and support to colleagues as needed and working with the wider People Team colleagues to make sure the colleague experience is seamless and positive.
Having responsibility for leading on and driving engagement with key people/business wide projects and approaches such as health and wellbeing, Equality, Diversity and Inclusion, colleague forums and networks across the business.
What you will bring :
A proactive can-do customer focussed approach, always assessing and identifying ways to improve the whole colleague experience.
Strong demonstratable communication and interpersonal skills with a proactive, curious and compassionate nature. A confident communicator and collaborator at all levels, both internally and externally.
Proven experience of developing, maintaining and influencing successful relationships internally and externally with the ability to challenge and coach managers, always acting with integrity.
The ability to step away from the norm of dealing with any people challenges, taking an innovative and people centric approach which encourages a more informal and sustained resolution.
Experienced and confident in dealing with all employee relations issues, with a particular focus on early and informal conflict resolution.
Have a CIPD Level 5 qualification or be part Level 5 qualified and associate CIPD membership.
Up to date, subject matter expert of UK employment law and how to communicate this effectively to support managers and manage risk to the business.
At ease working independently and collaboratively as part of a team.
Ability to embrace challenges and being able to identify opportunities for positive change and apply this to deliver improvements.
Encourages managers to face into people challenges as soon as they occur, empowering them to develop their confidence, capabilities and move to a more pre-emptive approach to reduce and minimise issues happening.
Gives robust but empathetic advice and guidance whilst weighing up risks to all people managers, colleagues and the business and makes recommendations to resolve.
Excellent time management and organisational skills with the ability to deal with a number of activities simultaneously and prioritise accordingly.
Excellent attention to detail and methodical approach to record keeping.