Job Description
Job Title: Technical Account Manager
Department: Technical Account Management & IT
Location: Hampton Wick/Hybrid
Country: UK
Level: Individual Contributer
Reports To: Laughton Papworth
Contract Type: Full time/Permanent
Contracted Hours/Days: 37.5 hours/5 days a week
About Us
At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in Europe, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence spanning over 40 countries, our mission to make a positive impact continues to gain momentum.
Purpose
To manage all technical aspects of our relationship with and customers directly, providing top quality pre-sales, project management, and ongoing technical account management and support.
Your Responsibilities and Tasks
Develop close partnerships with current customers to become embedded in their work flow and discussions, to understand their evolving needs.
1. Document customer requirements, syste...