We’re on the lookout for a Receptionist & Admin Assistant to join our Operations team. This is a full-time role and is office-based Monday to Thursday with remote working from home on a Friday.
Summary:
Our Receptionist & Admin Assistant is responsible for providing a first-class front of house service for colleagues, clients and visitors. The role involves general administrative tasks, travel booking, expenses reconciliation and supporting the Head of Operations on a daily basis.
What you’ll be doing:
* Create a first-class front-of-house experience for colleagues, clients and visitors
* Effectively prioritise and manage a varied workload from several internal departments to ensure high quality output in line with agreed deadlines
* As the single first point of contact at front desk, build and maintain solid relationships with colleagues, clients and visitors
* Provide hands-on housekeeping service throughout the office for both internal areas and client-facing meetings
* Research, book and project manage domestic and international travel, often to tight deadlines
* Be a problem-solver for ad-hoc daily requests relating to administrative, basic IT and housekeeping requests
* Provide proactive support to the Head of Operations with projects, facilities management, IT and other operational tasks where needed
What we need you to have:
* Front of house experience including answering / directing calls, meeting and greeting visitors, meeting room scheduling and set up / clear up, organising catering
* Solid administration experience including proficient use of Office365 suite to create processes and documents
* Experience of domestic and international travel booking, including researching and booking the best and most cost-effective routes
* Experience of domestic and international courier booking, including knowledge of international customs requirements
* Ability to reconcile basic expenses for monthly credit card purchases
The role is perfect for people with:
* First class communication, interpersonal and relationship building skills
* Meticulous attention to detail
* Ability to be resourceful and solve problems quickly
* A pro-active approach to getting the job done
* Exceptional time management and organisation skills with the ability to prioritise workload according to tight deadlines
* Flexibility and the ability to re-prioritise focus depending on business needs
* Strong IT skills including Microsoft Office packages and online research
If you think this might be you, send a CV, salary expectation and short covering letter (go on, don’t make it bog standard!) to Jennifer McCall, Head of Operations.
Strictly no agencies please.