The School of Health and Society is seeking a dedicated Programme Coordinator to join our team. This role involves working closely with School-based Programme Support teams and central University professional service teams to ensure the efficient discharge of various duties. The Programme Coordinator will play a crucial role in student attendance monitoring, process improvements, data collection, and academic compliance.
Key Responsibilities:
* Provide efficient, customer-focused support, advising staff on quality and compliance, and liaising with professional services and academic colleagues.
* Manage workload to ensure urgent issues are addressed promptly, organize and support meetings and committees, and collaborate on process improvement projects.
* Handle HEE data collection and reporting, ensure data quality and student records accuracy, and meet deadlines for key student-related activities such as registration and graduation.
* Maintain assessment boards, support business process improvements and digitization, and supervise Programme Assistants during peak periods.
* Perform other duties as designated by the Programme Manager or School Leadership, comply with health and safety policies, and promote equality and diversity.
* Demonstrate strong communication and interpersonal skills, maintain accuracy and attention to detail, use initiative and make effective decisions, and show flexibility for working outside normal hours.
* Provide excellent customer service, present information clearly, ensure GDPR compliance, and utilize Microsoft Office Suite proficiently.
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