We are looking for a passionate and hard working Food & Beverage Supervisor to join our team at the 4-star Mercure Haydock Park Hotel. The ideal candidate will be able to motivate the team, lead by example, and deliver exceptional customer experiences. Responsibilities include assisting the Management team, delivering training to team members, and ensuring compliance with Health & Safety and Food safety regulations. The successful candidate will have a strong knowledge of Hotels products, excellent communication and grooming standards, and the ability to work morning, afternoon/evening, and weekends. Benefits include meals provided whilst on shift, sales incentives, and discounted / free use of leisure facilities. If you are ambitious and have a positive attitude, this could be the perfect opportunity for you.
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Passionate and hard working
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Positive attitude and ability to motivate the team
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Excellent communication and grooming standards
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Ability to work morning, afternoon/evening, and weekends
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Strong knowledge of Hotels products
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Good command of English language
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Assist the Management team in the smooth operation of the department
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Deliver training to team members and actively develop their skills and knowledge
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Ensure compliance with Health & Safety and Food safety regulations
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Deal with guest complaints in a friendly and efficient manner
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Continually develop new knowledge and skills to ensure best practice service delivery