The Growth Company’s (GC) IPES team have an exciting vacancy for a Key Worker with Special Interest (In work Support) who will actively engage with individual participants, ensuring that through the delivery of a multi-channel, multi-agency and multi-place service delivery model, the participant is enabled and empowered to successfully complete their personal journey and progression within the working environment.
We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment. Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.
This part-time, fixed-term role (22.50 hours/week) requires working across the Northwest. Candidates must have a valid driving licence and access to a vehicle. The contract ends on 30th June 2025, with a potential extension of 1 month.
Key responsibilities:
* Coordinate and sequence services for individual participants.
* Support participants in overcoming barriers to employment, skills, health, and personal circumstances.
* Develop strong relationships with participants to create action plans for supportive intervention.
* Utilise digital, video, and telephony platforms for flexible participant engagement.
* Coordinate support packages through a multi-agency approach with local services.
* Work from local hubs and pop-up offices to increase service accessibility.
* Collaborate with JCP and promote choices via the Social Prescription Network.
* Provide specialist advice, develop single points of contact with partner agencies, and generate relevant content for participants and staff.
About you:
* Work closely with individual customers to support them while in work and reach job sustainment – this may include identifying new/alternative job opportunities.
* Utilise your experience in guidance, advice, and counselling to provide comprehensive support.
* Apply your knowledge of issues affecting individuals with multiple barriers to employment and help them overcome these challenges.
* Leverage your understanding of support agencies that assist individuals with complex needs (e.g., debt, substance misuse, housing) to provide holistic support.
* Identify and facilitate employment and work placement opportunities for our customers.
* Bring your warm, empathetic style to establish rapport and build strong relationships with customers, aiding their progression to sustained employment.
* Ability to understand, demonstrate and apply GC values: Make a positive difference, stronger together, empower people, do the right thing, build on success.
Skills Required:
* Excellent communication, influencing, and negotiating abilities.
* Proven ability to thrive in a target-driven environment, focusing on achieving job outcomes and sustained results.
* Skilled in delivering one-to-one and group sessions to at least Grade 2 standard.
* Adept at working with individuals with multiple and complex needs, including health conditions and disabilities.
* Proven experience in developing expert knowledge in a specialist area (desirable).
* Experienced in outreach and lone working.
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