Who We Are Sheffield Forgemasters is an iconic steel production and engineering company. A global leader in the designing, manufacturing and delivering of world-class steel forgings and castings. It is a great time to join Forgemasters, as the business goes through an ongoing period of growth and modernisation after being acquired by the UK Ministry of Defence In 2021. The acquisition has secured our role as a critical supplier to the next generation of UK defence programmes. As part of this programme of work our plant and equipment will be modernised over the next 10 years, creating new opportunities for the business and our colleagues. Based at our 64-acre site, sitting in the heart of Sheffield, we are looking for an IT Infrastructure & Operations Manager. This role will involve being responsible for the daily operations of our desktop and infrastructure support teams, ensuring the delivery of high-quality support services to our users. Role Responsibilities Line management to a team of infrastructure and desktop support analysts, whilst also being the technical escalation point. Management of enterprise and operational network infrastructure. Management of Microsoft server stack and VMWare hypervisor. Management of Active Directory and Office 365. Management of Manufacturing systems and applications. Working alongside the Enterprise Architect, assist on the design and installation of new infrastructure. Provide 3rd line escalation, investigation and diagnosis. Work to ITIL v4 framework. About You The following relevant skills, knowledge and experience are required. Degree in IT or a related field. Hands-on experience in IT Infrastructure support, and extensive supervisory experience. Strong understanding of the Microsoft Stack. Good knowledge of VMWare and other virtualisation technologies. Strong understanding of network configuration and protocols. Ability to lead and manage a team effectively. Days/Hours of Work 37.5 hours per week, Monday – Friday, with flexible start and finish time between 06:15 - 09:30 and 14:30 – 18:00 Reasons to work at Sheffield Forgemasters We are a long-established local employer, with a strong reputation in the region. Over £600m large-scale and long-term investment programme in state-of-the-art new facilities and modernisation on site. Competitive Salary 33 days annual leave (includes public holidays). Easily accessible location with free onsite parking. Cycle to Work scheme. Pension scheme. Life Assurance Scheme as part of the pension scheme programme. Employee Assistance Programme. On site Occupational Health provision providing Health Screening and advice on well-being. Discounted Westfield Health Plan Scheme. Occupational Sick Pay Scheme. Long service award scheme. You at Work – Access to online discounts portal. A bronze accredited participant in the Defence Employer Recognition Scheme, supporting ex-military and reservists in employment. For additional information or if you would like to discuss the role, please email. Alternatively, if this sounds like the role for you, please review the full job description attached and apply now