Supervisor - Reading Are you ready to play a pivotal role in delivering exceptional dining experiences? Coppa Club is seeking a motivated and guest-focused Supervisor to join our dynamic team. Why us? Referral scheme of up to 2000 So spread the word. WageStream - track, stream, save & learn with your hard earned. 50% discount on food and soft drinks across all our brands. Long service rewards including increased holiday and access to private healthcare. Discounted room rates at our award-winning hotels 50% off Private Event Space hires. Health & Wellbeing Support. Mental Health & Legal Guidance. Financial Support & Advice. Access to a wide range of discounts from well-known brands. Access to our Enrichment Days & Events Calendar. Apprenticeship Programmes tailored to YOU. Why you? Customer Focus: A passion for delivering exceptional customer service and ensuring guest satisfaction. Team Player: Excellent teamwork and collaboration skills, with the ability to work effectively with colleagues at all levels. Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks efficiently. Leadership: Ability to lead by example and motivate team members to achieve goals. Problem-Solving: Strong problem-solving skills and the ability to make sound decisions under pressure. The Role: Guest Experience: Ensure exceptional guest experiences through attentive service and personalized interactions. Team Management: Supervise and support team members, providing guidance and assistance as needed. Operational Support: Assist in day-to-day operations, including opening and closing procedures, cash handling, and resolving guest inquiries. Training and Development: Support in training initiatives to enhance team skills and performance. Quality Control: Maintain high standards of cleanliness, hygiene, and presentation throughout the restaurant. Communication: Liaise with management and other departments to ensure smooth operations and efficient communication. Ready to make a difference in the dining experience of our guests? Apply now and we will aim to be in touch asap