Post holders will be employed by UHCW on a 15-month Fixed Term Contract for the duration of the Apprenticeship programme, and will enroll with a local education provider to undertake the Customer Service qualification. Hours of work will be within the core office hours of 8.00am-6.00pm, working a maximum of 7.5 hours a day Monday to Friday for a minimum of 30 hours a week, and will include time to attend a study day on a monthly basis. We are looking for candidates who are enthusiastic, dedicated and able to demonstrate a high level of commitment to the Apprenticeship programme. You must also be willing to work within a busy Administrative team. All applicants must be: Aged 16+ Resident in the UK/ EEA for the last three years Must NOT be in any form of formal government-funded education Respond to day-to-day enquiries referring to appropriate staff as necessary. Process allocated workload on a daily basis. Liaise with internal departments and on occasion external agencies where required. Assist with maintaining manual and electronic filing systems as required by the department. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. Undertake basic administrative tasks as required. Input data onto computerised systems as required by the department. Assist with the distribution of incoming/outgoing post. Work within Trust and departmental procedures to ensure that standards and deadlines are met. Provide appropriate cover in the absence of other members of the team For further details of the role please see the attached job description.