Our client is a dynamic IT outsourcing and managed services provider passionate about delivering innovative solutions to SMEs. Join their friendly, motivated team and grow your career in a supportive environment that prioritises your development.
Job Title: IT Field Engineer
Location: Horsham (Must be a driver with your own transport)Salary: £30,000 - £40,000 DOEHours: Monday - Friday, 09:00 - 17:30
About the Role:As an ITProject Engineer, you will be responsible for ensuring all IT projects are completed efficiently, on time, and to a high standard. Acting as a key point of contact, you will identify and escalate potential issues while providing hands-on support to the team. Covering all service areas, you will be hands on with supporting everything from clients office relocations through to handling multi-site infrastructure needs.
Day to Day Responsibilities:
1. Assist in the daily operations of the IT Projects department, handling client requests via phone and email while ensuring timely follow-ups.
2. Work closely with the IT Projects Manager, providing regular progress updates and flagging potential issues to ensure proactive solutions.
3. Support installations and project work, ensuring risk assessments are completed before commencement and projects are scheduled efficiently, conside...