MAIN DUTIES/RESPONSIBILITIES Responsibility for People Management To be involved in the continued development of the PSW training programme and in the ongoing evaluation of the PWP role. To participate in and support students learning along with other members of the team. Responsibility for financial and/or physical resources The post holder will have no direct responsibility for finance; however, they will adhere to relevant LWSW policies on financial issues. The post holder will use Livewell resources in a sustainable way. To have a knowledge and understanding of counter fraud. Responsibility for administration To plan own diary and maintain accurate records of all activity. Maintain up to date electronic records in a timely and accurate manner. Maintain confidentiality of information being aware of LWSW policies and local protocols and keeping up-to-date with changes. To regularly access email and other information through Livewell SouthWest Intranet. Responsibility for people who use our services The PSW will work with a number of service users on a 1:1 or group basis. The post holder will form and maintain supportive relationships with service users. The post holder will promote better mental health by acting as a suitable role model. The post holder will accompany service users to appointments with agencies across the pathway. Third sector agencies to undertake a number of practical tasks, aligned to recovery goals. To attend meetings and other formal/informal communication events linked to the work of the team, as directed by team manager. To liaise appropriately with other agencies as part of supporting the delivery of care. The post holder will share ideas about ways of achieving recovery goals, drawing on personal experience and a range of coping, self-help and self-management techniques. To assist others to create their own recovery plans, make and record advanced decisions. To support patients to identify and overcome fears within a relationship of empathy and trust. To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness. To monitor mental health of service users and report changes to qualified staff so that the care plan can be kept fully up to date. Be aware of fluctuations in mental health. To work with service users and carers to work towards recovery. Encourage social/physical activities as identified within the care plan. Promote independence and recovery. Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns. To participate in, support and maintain positive interventions and planned activity programmes to improve the person's quality of life. To record contacts, interventions and observations on the electronic record systems. Responsibility for implementation of policy and/or service developments To abide by the PSW code of conduct, so that the central focus of work, inspiring recovery, is not compromised in any way. To comply with Livewell Southwest policies and procedures relevant to the role. To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment. To participate professionally in service development and proposed service changes. To take part in any audit processes as required. Comply with universal infection control precautions and procedures. To complete all Mandatory training and other training pertinent to the role, as agreed by line manager. Other Responsibilities The post holder will be aware of and work within their own limits, and competencies. Be punctual for work and conduct themselves in a professional manner in accordance with Livewell policies. COMMUNICATIONS AND RELATIONSHIPS The post holder will sign-post to various resources, opportunities and activities within LWSW and third sector agencies. To act as an ambassador for Livewell with external agencies and partner organisations. To support the team in promoting a recovery-oriented environment by identifying recovery-focused activities and imparting information and education as required. PHYSICAL DEMANDS OF THE JOB The post holder must be able to move across Plymouth as part of their community work, The post holder will be competent in computer skills. ADDITIONAL INFORMATION FOR ALL POSTS The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action. Risk Management In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk. Health and Safety at Work You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department. Infection Control Livewell Southwest is determined to eradicate healthcare-acquired infection and puts a great deal of emphasis on the responsibility of all staff to ensure their own personal and others' compliance with Infection Control Policies. Safeguarding Children and Adults All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Research For clinical posts at bands 5 and 6, there is an expectation that engagement in research will be part of this role. Sustainability and climate change All staff are expected to take responsibility for the reduction of carbon emissions within their area of the organisation. Other This Job Description is not exhaustive and may change as the post develops, but such change will not take place without consultation between the post holder and their manager.