Job summary We are looking for an exceptional individual to join the Pathology CSU management team as a Business Development Manager for a 6-month fixed term. This role offers an outstanding opportunity to play a key part in delivering sustainable and high-quality services for patients and clinicians across Leeds and beyond. The Pathology CSU is going through a time of significant changes with a transition to the Centre for Laboratory Medicine based at St James hospital and a new regional I.T. system, and further development plans to work more effectively with our partners in nearby Trusts. The successful candidate must have excellent communication skills and a proven track record in service and process development within a Pathology environment, as well as leadership skills and the operational grip to support consistent delivery of key patient-centred pieces of work. The Pathology CSU has seen significant changes with technological and scientific advances in recent months and this provides a great deal of scope for business development as we seek to maximise the benefits of these. If you would like further information, please contact: Sian Gibson - Deputy General Manager - siangibson1nhs.net Interview Panel: Sian Gibson (Deputy GM), Jo Croarkin (Clinical Genetics Service Manager), Andy Smith (Blood Sciences Operational Lead) Expected Shortlisting Date 30/04/2025 Planned Interview Date 07/05/2025 Main duties of the job The post holder provides management support to the CSU providing a key business development function within the Pathology CSU. He/she will have responsibility for developing and delivering our business development strategy to support the CSUs role as a specialist regional and national provider of Pathology services. The post holder will work closely with members of their CSU as well as the Trust contracting team and external stakeholders in the strategic development of the services provided by the CSU. This will include the development of relationships with key internal and external partners. The post holder will ensure the CSU functions as an integral part of the Leeds Teaching Hospitals Trust and that CSU and Trust-wide objectives are achieved simultaneously. Devolved responsibility for both pay and non-pay budgets in the CSU. Be able if required to take responsibility for staff who may work Trust wide across several disciplines and clinical specialties. Assist in the performance management of the CSU. Have the ability to line manage administrative, clerical and secretarial staff within the CSU and take management responsibility for their personal development. Responsible for the co-ordination of the procurement of medical and scientific capital equipment (Via MSE bids) Assist in the operational aspects of major service and capital planning. Contribute to developing and sustaining capacity and capability in the CSU Lead specific projects. About us Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values. Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions. Date posted 08 April 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Contract Fixed term Duration 6 months Working pattern Full-time, Flexible working Reference number C9298-PATH-429 Job locations Leeds General Infirmary Great George Street Leeds LS1 3EX Job description Job responsibilities PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Drives and supports the business development agenda of the CSU including assessing and innovating business opportunities, working with the speciality teams in promoting LTHT Pathology services to attract new business, and supporting cost-effective service delivery Actively assists in the development and management of the CSU Waste Reduction Programme to ensure financial balance involving the analysis of both pay and non-pay budgets to identify recurrent savings Makes judgements involving complex facts or situations requiring analysis, interpretation and the comparison of a range of options resulting in differing expert opinions and conflict; e.g. managing clinical risks; agreeing strategies to meet patient access targets, changing working practices Contributes to the CSUs service development and revenue generation agenda by identifying and assessing strategic options e.g. new service recipients, service redesign; capacity and demand management; financial planning and quality improvement. Presents proposals to the Service Manager or General Manager to input to the broader strategic debate within the Trust. Understands the whole systems impact liaising with external partners as appropriate Leads the development, monitoring and delivery of business and service plans and processes towards Trust and National policies and targets Manages the integration of a variety of resources to deliver targets/patient pathways the majority of which are ongoing Assists in the development of and monitors activity plans for the CSU, making adjustments as necessary Leads the development of business cases whether for changes to service, new equipment or new posts which impact across the whole organisation Participates in the CSU involvement of patients and representative groups in service planning and development. Works in partnership with CSU colleagues and other CSU Teams and external agencies to ensure high quality patient care is delivered within Trust frameworks the Trusts short to medium term objectives are delivered Leads and motivates staff in the delivery of quality patient care across complex clinical and business environments and services Identifies and leads projects to modernise and improve service delivery and patient access Participates appropriately in the investigation of complaints On behalf of the General Manager, leads specific project work within the CSU and on cross-CSU issues Assist with policy development across the organisation relevant to local area e.g. MAJAX, Winter Plan, National Service Frameworks Ensures the local implementation of Trust policies and procedures e.g. People and Corporate Governance, Health and Safety Develops and monitors Service Level Agreements and devises prices for services provided to the CSUs customers (internal and external) Support the Service Manager in managing their budgets to ensure the efficient and effective use of such resources and the achievement of all financial targets Has the capability to provide leadership to any staff they may line-manage, to ensure appropriate arrangements are in place to set objectives, monitor performance, agree and review development needs and ensure staff understand and can achieve the required results. Assists in disciplinary and grievance matters Identifies information needs of the CSU and ensures the accuracy and use of information related to patient processes Produces reports and proposals, including spreadsheets, some of which are complex and involve bids for additional funding from Commissioners Supports the Service Manager or General Manager in the interface with commissioners Contributes to Trust wide activities taking a lead responsibility for selected pieces of work Responsible for co-ordinating the procurement of medical and scientific capital equipment via the Trusts MSE process Undertakes audit work to facilitate service improvement and collates and presents research results Plans a broad range of activities with customers and potential customers that involves formulation of plans which require on-going review and adjustment Contribute to bid/no bid decisions to lead the Trusts response to ITTs Analyse current services to identify service improvement opportunities, potential cost savings (including the re-evaluation of sendaways), client retention strategies and potential to extend the CSUs test repertoire and/or the current client base. In conjunction with the Service Manager to develop, implement and update the business development strategy for their specialty area/s within Pathology, to include income targets and promote the current test repertoire to deliver revenue generation Job description Job responsibilities PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Drives and supports the business development agenda of the CSU including assessing and innovating business opportunities, working with the speciality teams in promoting LTHT Pathology services to attract new business, and supporting cost-effective service delivery Actively assists in the development and management of the CSU Waste Reduction Programme to ensure financial balance involving the analysis of both pay and non-pay budgets to identify recurrent savings Makes judgements involving complex facts or situations requiring analysis, interpretation and the comparison of a range of options resulting in differing expert opinions and conflict; e.g. managing clinical risks; agreeing strategies to meet patient access targets, changing working practices Contributes to the CSUs service development and revenue generation agenda by identifying and assessing strategic options e.g. new service recipients, service redesign; capacity and demand management; financial planning and quality improvement. Presents proposals to the Service Manager or General Manager to input to the broader strategic debate within the Trust. Understands the whole systems impact liaising with external partners as appropriate Leads the development, monitoring and delivery of business and service plans and processes towards Trust and National policies and targets Manages the integration of a variety of resources to deliver targets/patient pathways the majority of which are ongoing Assists in the development of and monitors activity plans for the CSU, making adjustments as necessary Leads the development of business cases whether for changes to service, new equipment or new posts which impact across the whole organisation Participates in the CSU involvement of patients and representative groups in service planning and development. Works in partnership with CSU colleagues and other CSU Teams and external agencies to ensure high quality patient care is delivered within Trust frameworks the Trusts short to medium term objectives are delivered Leads and motivates staff in the delivery of quality patient care across complex clinical and business environments and services Identifies and leads projects to modernise and improve service delivery and patient access Participates appropriately in the investigation of complaints On behalf of the General Manager, leads specific project work within the CSU and on cross-CSU issues Assist with policy development across the organisation relevant to local area e.g. MAJAX, Winter Plan, National Service Frameworks Ensures the local implementation of Trust policies and procedures e.g. People and Corporate Governance, Health and Safety Develops and monitors Service Level Agreements and devises prices for services provided to the CSUs customers (internal and external) Support the Service Manager in managing their budgets to ensure the efficient and effective use of such resources and the achievement of all financial targets Has the capability to provide leadership to any staff they may line-manage, to ensure appropriate arrangements are in place to set objectives, monitor performance, agree and review development needs and ensure staff understand and can achieve the required results. Assists in disciplinary and grievance matters Identifies information needs of the CSU and ensures the accuracy and use of information related to patient processes Produces reports and proposals, including spreadsheets, some of which are complex and involve bids for additional funding from Commissioners Supports the Service Manager or General Manager in the interface with commissioners Contributes to Trust wide activities taking a lead responsibility for selected pieces of work Responsible for co-ordinating the procurement of medical and scientific capital equipment via the Trusts MSE process Undertakes audit work to facilitate service improvement and collates and presents research results Plans a broad range of activities with customers and potential customers that involves formulation of plans which require on-going review and adjustment Contribute to bid/no bid decisions to lead the Trusts response to ITTs Analyse current services to identify service improvement opportunities, potential cost savings (including the re-evaluation of sendaways), client retention strategies and potential to extend the CSUs test repertoire and/or the current client base. In conjunction with the Service Manager to develop, implement and update the business development strategy for their specialty area/s within Pathology, to include income targets and promote the current test repertoire to deliver revenue generation Person Specification Experience Essential Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups Sound understanding of the NHS modernisation agenda to include priorities from, National, Local and Trust Targets Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements Work within the Trusts Capital and Corporate Planning procedures Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans Good sound knowledge and understanding of writing comprehensive business cases Ability to proactively innovate potential revenue streams, devising pricing strategies / mechanisms and service level agreements. Experience in devising and delivering business plans and strategies Work within the Trusts HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance Knowledge of the working of the NHS and wider healthcare system within England Workforce and capacity planning and developing business cases Experience of working in a Pathology environment Day-to-day people management including appraisal and objective setting, recruitment and retention Management of complex budget Desirable Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change Demonstrates strong analytical skills, literacy and numeracy Operational planning and implementation including strategic planning and options appraisal, and change management Other Criteria Essential Change management skills including service reconfiguration Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports Understanding and experience of information analysis essential for communicating business, finance and workforce plans Able to develop effective working partnership skills within and beyond employing organisation Able to deliver outcomes within a culture of ambiguity Presentation skills using a variety of options and software packages. Ability to manage teams based on different sites across the organisation Manage clinical and business risks developing action plans to improve performance. Qualifications Essential Educated to degree level or equivalent professional qualification Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma Management qualification or post graduate diploma. Career progression through continuing professional development. Willingness to undertake training and development as identified through the PDP process Desirable Masters level in a related field Skills and Behaviours Essential Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales. Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU Commitment to team working with the ability to take personal responsibility for difficult decision making Ability to monitor, maintain and improve service delivery Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature Possess change management skills to include service reconfiguration Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSU Negotiation and influencing skills and diplomacy Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation Working well under pressure of time and resources Fair, honest and consistent in approach Self-management, demonstrating resilience. Effective team leader and team player Evidence of developing effective working relationships within and beyond employing organisation Person Specification Experience Essential Demonstrates an understanding of both the NHS culture and of the cultures of the different health professional groups Sound understanding of the NHS modernisation agenda to include priorities from, National, Local and Trust Targets Work within the Trusts Standing Orders and Standing Financial Instructions and Clinical Governance arrangements Work within the Trusts Capital and Corporate Planning procedures Understanding and experience of effective information analysis, data interpretation and presentation, and software applications essential for communicating business, finance and workforce plans Good sound knowledge and understanding of writing comprehensive business cases Ability to proactively innovate potential revenue streams, devising pricing strategies / mechanisms and service level agreements. Experience in devising and delivering business plans and strategies Work within the Trusts HR guidance and toolkits for HR processes to include workforce planning, recruitment and selection, honorary contracts Understanding of Trust Policy and Procedure, e.g. HR/Risk Management/Clinical Governance Knowledge of the working of the NHS and wider healthcare system within England Workforce and capacity planning and developing business cases Experience of working in a Pathology environment Day-to-day people management including appraisal and objective setting, recruitment and retention Management of complex budget Desirable Experience in working in partnership with others to develop, implement and evaluate policies and strategies, including managing change Demonstrates strong analytical skills, literacy and numeracy Operational planning and implementation including strategic planning and options appraisal, and change management Other Criteria Essential Change management skills including service reconfiguration Analytical skills, literacy and numeracy. Ability to analyse data and formulate reports Understanding and experience of information analysis essential for communicating business, finance and workforce plans Able to develop effective working partnership skills within and beyond employing organisation Able to deliver outcomes within a culture of ambiguity Presentation skills using a variety of options and software packages. Ability to manage teams based on different sites across the organisation Manage clinical and business risks developing action plans to improve performance. Qualifications Essential Educated to degree level or equivalent professional qualification Evidence of commitment to continuing professional development, including a management qualification or post graduate diploma Management qualification or post graduate diploma. Career progression through continuing professional development. Willingness to undertake training and development as identified through the PDP process Desirable Masters level in a related field Skills and Behaviours Essential Ability to work under significant and sustained pressure and to highly demanding and often conflicting timescales. Ability to maintain systems for keeping abreast of changes in the NHS and their impact on the CSU Commitment to team working with the ability to take personal responsibility for difficult decision making Ability to monitor, maintain and improve service delivery Awareness of strategic direction and ensure local business plans take account of the overall direction of the Trust Ability to communicate and network effectively, negotiate and influence others taking into account the multi-professional and organisational cultures Ability to produce a range of documents to varying audiences, both internal and external to the Trust some of which is of a confidential, sensitive or contentious nature Possess change management skills to include service reconfiguration Ability to establish processes and systems within the CSU to develop and monitor financial and business plans across specialist services working collaboratively with other CSU Negotiation and influencing skills and diplomacy Effective team leader and team player with the ability to work flexibly in a diverse and highly demanding organisation Working well under pressure of time and resources Fair, honest and consistent in approach Self-management, demonstrating resilience. Effective team leader and team player Evidence of developing effective working relationships within and beyond employing organisation Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Leeds Teaching Hospitals Address Leeds General Infirmary Great George Street Leeds LS1 3EX Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)