Lettings Negotiator - Exciting Opportunity Location: Luton Salary : £18,000 - £20,000 plus commission Driving License & Own Car Required Are you an ambitious and customer-focused individual looking to build a successful career in property lettings? We are seeking a Lettings Negotiator to join our dynamic team. This is a fantastic opportunity to develop your skills, work in a fast-paced environment, and progress within a growing company. Key Responsibilities of a Lettings Negotiator: Answer telephone calls professionally and take accurate messages Register applicants, ensuring contact details are recorded correctly Match properties to prospective tenants when a new property goes live Book and conduct rental property viewings Provide landlords with feedback and update them on market conditions Negotiate and agree rental offers between landlords and tenants Process offers, including referencing, credit checks, and Right to Rent verification Prepare Assured Shorthold Tenancy Agreements Inform tenants of any changes to rental terms and required maintenance Arrange pre-tenancy works such as gas safety certificates, electrical checks, cleaning, and inventory Carry out check-ins and complete all necessary file audits Make at least 20 call-outs per day to prospective tenants, landlords, and clients Book and manage rental valuations, ensuring properties are listed correctly Request reviews from clients, contractors, and tenants to improve SEO and enhance company reputation Manage marketing boards and ensure effective property promotion Work towards and achieve personal and branch targets Upsell additional services, such as property marketing packages Attend and participate in lettings meetings to share insights and improve team performance What We’re Looking For in a Lettings Negotiator: Strong communication skills with a professional and courteous manner High attention to detail, numeracy skills, and accuracy Excellent organisational skills with the ability to use initiative Strong time management and the ability to prioritise tasks effectively Commitment to delivering outstanding customer service Ability to work towards targets and performance goals A full driving license and own vehicle is essential This is a fantastic opportunity for a Lettings Negotiator looking to progress in the property industry. We offer full training, career development, and a chance to be part of a supportive and professional team.