An exciting opportunity has arisen within the Medicine and Emergency Care Division to work as an Receptionist to cover The Discharge lounge. The main role requirements are admitting and discharging patients off the system, filing, making appointments, diaries etc, answering the telephone and electronic door plus other clerical duties expected on the unit. You may be attached to a ward but could be asked to attend any ward/ dept within the Medicine and Emergency Care Division to ensure the services are covered.
You will provide a professional front of house and telephone service. Answer enquiries, receive and relay messages, both in person and on the telephone, from patients, visitors and hospital staff also using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service and take into account special requirements.
On a daily basis you will process all admissions and discharges on the system, ensure the book system is kept up to date, maintain patients case notes and file into the case notes, provide patients appointments when requested and liaise with the ward staff and other multi-disciplinary teams.
Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
We are currently rated GOOD by the CQC.
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
This advert closes on Thursday 30 Jan 2025
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