Service Manager
Salary: £40,0000 - £45,000 + Company Vehicle
Shift: Monday – Friday 40hrs
Location: Hull
About your new company
A successful Forklift Dealership branch based in Birmingham is seeking an experienced Service Manager to join their growing team.
About the Service Manager role
You will be responsible for the depots service operation and will report into the depot manager. Your role will be based around the region, and you will manage a team of predominantly field based engineers as well as a small office-based team. You will be responsible for engineer productivity, asset upkeep, customer satisfaction, fleet spend/parts authorisations and PM schedules. You will also ensure staff training is carried out in-line with company guidelines as well as employee requirements.
What the Service Manager will need to succeed
A technical background from within Materials Handling or similar
Organised and driven individual with previous management and leadership
Ability to motivate and organise teams and individuals while promoting communication and performance
A focus on customer requirements and expectations with the ability to meet or exceed these from an individual and team perspective
Commercial outlook and mindset which facilitates profitable growth of the service operation and wider depot
What the Service Manager will be doing
Maintaining high levels of health and safety within the service department environme...