Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great, which is why we offer a high level of support to ensure that employees are able to succeed. Our teams work closely together to support each other internally as well as providing a trusted service and partnership to our customers.
We are looking for an Equipment Coordinator to join us on a part-time basis, working 27.5 hours per week, based at Milton Keynes University Hospital.
Your Role:
1. Management of Aria Flex pumps across the Trust on a ward-by-ward basis using RFID monitoring system.
2. Receiving orders for additional pumps and delivering the units to wards when required within specified KPI timeframes during working hours.
3. Liaising with Medstrom’s Clinical Team to help resolve customer questions and wider training requirements.
4. Liaising and escalating to Trust Clinical Lead any relevant information that may affect the provision of pumps.
5. Wiping down products using Trust approved cleaning products.
6. Responding to, and supporting, troubleshooting requests from wards and internal staff.
7. Committing to compliance with quality processes, both internal and external.
8. Providing demonstrations and basic user training to caregivers as requested upon delivery.
9. Undertaking Portable Appliance Testing of equipment.
Working hours: 27.5 hours a week, Monday – Friday 9am to 3pm (or 10am – 4pm, we will aim to be flexible).
Experience Needed:
1. The ability to work under own initiative and follow procedures to achieve deadlines.
2. Excellent customer service skills.
3. Knowledge and experience of working within an NHS/care giving environment would be an advantage.
4. The ability to communicate effectively, both verbally and in written form.
5. Basic knowledge of hygiene and safety rules.
6. Basic PC skills to include email and MS Office.
7. To be DBS checked or be willing to complete one (cost covered by Medstrom).
Medstrom are an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.
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