The Talent Set are delighted to be working with RABI to find their Individual Giving Officer. RABI offers a flexible working environment with hybrid working 2 days per week from their office in Oxford.
You be primarily responsible for developing, marketing and managing individual giving together with working across other fundraising disciplines. You will be a key member of the fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
The Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of their recently appointed fundraising agency, who you will manage the relationship with week by week.
Key Responsibilities:
• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
Person Specification:
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results.
• Planning, delivering and managing individual giving programmes.
• Delivering donor recruitment and retention projects from initiation to completion.
• Proven track record of meeting or exceeding targets from unrestricted donations.
• Presenting confidently to a variety of audiences.
• Building relationships and maximising engagement with donors and supporters.
• Able to create and tailor engaging and emotive copy for a range of different channels.
• A positive and creative approach to work, with the ability to multitask.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.