PARTY COORDINATOR JOB SUMMARY The Party Coordinator responsible for selling fun Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. YOU WILL BE GREAT IF… You love working in a fast-paced, multi-faceted Family Entertainment scene You are outgoing and personable with excellent verbal and written communication skills You love talking to and selling value-add to customers All leads are responded to in a timely fashion – same to next business day You haven't met a goal you can't beat You like booking sales three (3) months in advance You excel at ensuring the customer experience is EXCELLENT You have the ability and willingness to resolve conflict quickly and fairly SKILLS AND QUALIFICATIONS 1 years’ supervisory or management experience required Ability to pass a thorough background check CPR/First Aid Certification is preferred Brand Ambassador and Culture Champion Demonstrated ability of developing team members in areas of responsibility Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude Computer skills essential — Microsoft Office (Excel, Word, PowerPoint) Professional grooming and conduct must be constantly displayed to set an example for staff Ability to enthusiastically interact with others Adaptability, flexibility, general enthusiasm for the business Strong communication skills; ability to write and verbally communicate in a clear and concise manner Willing to learn and adapt to changes or challenges Ability to establish working relationships with all employees, management, and vendors Exercise good judgment in decision-making Appreciation of diversity (thought, ethnic, gender, etc.) We work when others play Must be able and willing to work weekends, evenings and holidays ADDITIONAL REQUIREMENTS The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member will regularly be required to: Work days, nights, and/or weekends as required Work in noisy, fast-paced environment with distracting conditions Move about facility and stand for long periods of time Read and write handwritten notes Lift and carry up to 30 pounds Must have regular and predictable attendance If this is you, apply now The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. A DAY IN THE LIFE Everybody is somebody At Urban Air, we believe that each person and every position matters; everyone contributes to our success People, got to like them, they are the MOST important asset Strive for personal development and career growth You sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups There is nothing you would not do for your TEAM We strive for 100% "Guest Satisfaction" Sales is all about relationships Your positive energy and "You Got It" attitude should lead to repeat business and great referrals You must be able to represent We want FUN and ENERGY just bursting out of you when you tell our guests about all the cool stuff Urban Air has, does and will do to make their events the most awesome ever Like to party? We like to party… You get to sell our amazing party packages and then follow up with the guests and see if we exceeded expectations We are passionate about winning and love to celebrate success - you work hand-in-hand with the rest of the Leadership Team to drive financial results in your store to new heights Safety first. You work in a well-maintained, safe, secure, and sanitary environment And, because we expect you to "Act like you own it," your job includes everything listed above PLUS the ever-popular "other duties as assigned." If you see a need, meet it; if you have an idea, share it; if you see a team member needing help, jump in and lend a hand WORKING ENVIRONMENT Non-typical Family Entertainment environment. We have great food, millions of dollars' worth of attractions, host the best Special Events and have thousands of people coming to have FUN We are business casual Ability to work Saturday, Sunday and/or evening shifts during the week If this is you, apply now ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air South San Antonio is an equal opportunity employer.