The UK's leading specialist fitness and leisure recruitment agency.
Service and Delivery.
Assistant Manager - Leading Family Entertainment Brand
Located: York
Salary: c£30k + Bonus
Are you passionate about creating unforgettable experiences for guests and ensuring they have a bouncing good time? This is a leisure job not to be missed! The premier destination for family fun, is seeking a dynamic and experienced Assistant Manager to join the team. If you have management experience within Food and Beverage, great operations exceptional customer service, and thrive in a fast-paced environment, we want to hear from you!
No late nights or early starts!
Responsibilities:
Quality Control: Maintain high standards of food and beverage quality, presentation, and service. Conduct regular inspections to ensure compliance with health and safety regulations.
Team Leadership: Recruit, train, and lead a team. Foster a positive work environment that promotes teamwork, communication, and excellence in customer service.
Stock Management: Oversee the GP% for the café, Stock control and ordering with a eye on keeping wastage to a minimum.
Customer Satisfaction: Proactively engage with customers, gather feedback, and address any concerns or issues promptly. Strive to exceed guest expectations and enhance their overall experience.
Compliance: Ensure compliance with health and safety standards, including food handling regulations, risk assessments and general compliance checks.
What are we looking for?
* At least of 3 years of relevant management experience, preferably in the hospitality or leisure industry.
* A Proven ability to lead and motivate a team, fostering a positive and collaborative work environment.
* Strong creative and organisational skills, with the ability to innovate and bring fresh ideas to the table.
* A passion for providing excellent customer service and a commitment to exceeding guest expectations.
* Excellent communication skills, with the ability to interact effectively with staff and customers.
* Willingness to work in a dynamic and fast-paced environment.
If you're ready to be part of a team that combines high-flying fun with exceptional food and beverage experiences, then this is the job for you! Join us in creating memorable moments for our guests and contribute to the success of a vibrant and exciting entertainment destination.
Your recruiter for this role is Helen Horton, Account Director at Love Recruitment group, and can be contacted simply by applying for the role below. Helen and Love Recruitment specialise in recruitment for the whole Fitness & Leisure sector and work on a number of jobs in the Fitness & Leisure industry. If keen to be considered please ‘Apply Now’.