The Role The new year has brought continued growth in our customer base, and it's all hands on deck to support the 150,000 customers who use Dojo in the UK. Our Risk team plays a crucial role in protecting these customers from financial risk by closely monitoring transactions. As we expand into Europe, we are looking for a team member to focus on the Spanish market. You will act as a shield between Dojo and any fraud and AML risks by working on alerts generated in our Risk Monitoring queue, using data to spot emerging threats, and utilizing sophisticated monitoring and advanced investigation techniques. Working in a great team of fast and thorough decision-makers, you'll proactively engage with internal stakeholders to best manage and mitigate our risk while enabling Dojo's continued growth and expansion. You will work directly with merchants as part of your investigations to help protect and educate genuine customers and identify potential bad actors. What You Will Do Review and investigate suspicious activity alerts. Manage your own case load, taking ownership from start to finish. Communicate directly with merchants as part of your investigations to quickly understand and mitigate any risk. Educate and support our merchants to help protect them from fraud risk. Identify emerging trends and work with the team to innovate our risk-monitoring processes. Act as an internal referral point for matters relating to fraud and general risk. Serve as the SME for your area and support the wider team. What You Will Bring Previous experience in a counter-fraud or financial crime role. Outstanding communication skills, with the ability to build instant customer rapport. A willingness to embrace change and help drive the team forward. Strong attention to detail. Proactivity with the ability to anticipate and resolve issues. The ability to manage and prioritize your own caseload. A collaborative attitude, happy to support and develop those around you. Experience with payments and acquiring in the Spanish market. Proficiency in English & Spanish, both written and spoken.